topic Re: Porting problem in Get Support

Porting problem

Sajj69 — Wed, 05 Jan 2022 10:41:03 GMT

Hi having problems porting my number from Fido - landline. It’s been three days and still hasn’t ported. SIM activated and I can use my cell to call out however phone still ringing at home instead of cell. Thanks in advance.

Re: Porting problem

GinYVR — Tue, 02 Jul 2019 14:06:24 GMT

@Sajj69Landline typically takes longer.. so patience is required. It took me 5 - 6 days to port my landline.

Re: Porting problem

Dunkman — Tue, 02 Jul 2019 14:06:33 GMT

@Sajj69

Landlines and VOIP lines can take up to one week to port. Mobile lines usually port within 24 hours.

You could wait another 1-2 days. If not ported, you could contact moderator to have a look at the status (or you could even ask now since it takes 1-2 days to respond)

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Porting problem

Sajj69 — Tue, 02 Jul 2019 14:12:41 GMT

Thanks for the response- I’ll take your advice.