topic Add 80$ and I need return back in Get Support

Add 80$ and I need return back

Ahmediq90 — Wed, 05 Jan 2022 10:39:46 GMT

I’m leaving to country and I’m not sure if I come back. I add 80$ and I need return back also deactivation. Please help.

Re: Add 80$ and I need return back

iliketotalk — Sun, 30 Jun 2019 17:09:25 GMT

@Ahmediq90 Ask moderator for assistance good luck https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Add 80$ and I need return back

shskr — Sun, 30 Jun 2019 17:15:29 GMT

Need to contact moderator like the previous person mentioned.

Your account will close after you do not make a payment on your account after 90 days. You also have to remove credit card from account or it keep charging your account.

Re: Add 80$ and I need return back

hairbag1 — Sun, 30 Jun 2019 17:20:13 GMT

@Ahmediq90 wrote:
Hi
I’m leaving to country and I’m not sure if I come back. I add 80$ and I need return back also deactivation. Please help.

To deactivate your account, just make sure you remove all your credit card info. Then 90 days after plan expires, the account will close permanantly.

As a pre-paid cell service, you'll likely not get a refund of your $80, unfortunately.

Good luck wherever you go.

Re: Add 80$ and I need return back

Triguy — Sun, 30 Jun 2019 17:22:53 GMT

PM plans are prepaid so no guarantee of getting a refund by try contact ing a moderator. If you have autopay yhen remove your credit card info.

Re: Add 80$ and I need return back

GinYVR — Sun, 30 Jun 2019 17:29:19 GMT

Sorry @Ahmediq90 but per Terms of Service all prepaid credits are non refundable and will be cancelled if the account is inactive for 90 days.

Re: Add 80$ and I need return back

oglat — Sun, 30 Jun 2019 17:51:35 GMT

If you still have 80 on your account you coould get it back with the help moderators, you should contact them asap

If you have a friend or family on public mobile you could also get moderators to move the funds to them and have your friend reimburse you.

Another thing you could do is get someone else to take over your account for the amount on the account. Just make sure you remove your credit card and your personal information before setting their email address and temporary password.

Re: Add 80$ and I need return back

cavemantoronto — Sun, 30 Jun 2019 20:12:10 GMT

@Ahmediq90 wrote:
Hi
I’m leaving to country and I’m not sure if I come back. I add 80$ and I need return back also deactivation. Please help.

No refunds at Publc Mobile. Best you can hope for is transfer balance to a friend.