topic No Sim,no service in Get Support

No Sim,no service

hikersue — Wed, 05 Jan 2022 10:39:28 GMT

I activated my Sim, inserted in my phone. Phone says No Sim card, No service. What can I do now? Do I need a new SIM?

Re: No Sim,no service

Lieux — Sun, 30 Jun 2019 12:10:40 GMT

@hikersue wrote:
I activated my Sim, inserted in my phone. Phone says No Sim card, No service. What can I do now? Do I need a new SIM?

Check if your phone is unlocked and compatible with public mobile.

Re: No Sim,no service

will13am — Sun, 30 Jun 2019 12:19:17 GMT

@hikersue , are you saying the phone is unable to recognize that a SIM card is present or is it seeing a SIM card that is inactive? If it's the former, try reseating the SIM card. If it's the latter, check the self serve account to make sure that it's active.

Re: No Sim,no service

cavemantoronto — Sun, 30 Jun 2019 20:20:16 GMT

@hikersue wrote:
I activated my Sim, inserted in my phone. Phone says No Sim card, No service. What can I do now? Do I need a new SIM?

No sim can mean that sim is no good and phone can't read it. If it says that i a different phone, replace the sim might be needed.