topic Re: Data Settings in Get Support

Data Settings

tarnyc — Tue, 04 Jan 2022 17:39:50 GMT

Seems like a common problem, unfortunately I'm having difficulty with the data setup as well.

I ported my number over from koodo. Calls and texts are working. I've set up my data according to the guide. Here are my data settings;

Name: Public Mobile
APN: sp.mb.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: not set
APN type: not set

Extra settings on my phone...

APN protocol: IPv4

APN roaming protocol: IPv4

APN enabled

Bearer: unspecified

MVNO type: GID

MVNO value: 4DF4

Any ideas?

Re: Data Settings

DK — Tue, 23 Jun 2015 19:57:40 GMT

What type of phone are you using?

Re: Data Settings

tarnyc — Tue, 23 Jun 2015 20:02:32 GMT

It's an LG Optimus 4x HD P880, Android 4.4.4

Re: Data Settings

Cyber — Tue, 23 Jun 2015 20:15:28 GMT

@tarnyc,

Reset your APN settings to default.

You need to configure your APN Setting to access DATA (internet) and MMS.

Step-by-step APN configuration :

Step 1

Android

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

Click here for Android APN Screen Shot

Step 2

You will need to input the following information :

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,supl,mms,dun

Step 3

Select Save/Done. Select Public Mobile to connect to the Public Mobile network.

Re: Data Settings

Cyber — Tue, 23 Jun 2015 20:23:05 GMT

@tarnyc,

Once your APN are configured, do not forget to turn on "Mobile Data".

Re: Data Settings

tarnyc — Tue, 23 Jun 2015 20:23:29 GMT

@Cyber it worked! Seems like I have to create my own Public Mobile APN following the instructions you provided, rather than using the one that the phone automatically finds, even though the values are exactly the same. Very strange indeed!

Re: Data Settings

Cyber — Tue, 23 Jun 2015 20:26:47 GMT

@tarnyc,

Glad to read that your issue was easily resolved.

Welcome to Public Mobile and enjoy your LTE data !

Re: Data Settings

Janterry — Mon, 14 Mar 2016 01:23:07 GMT

Thank you SO much for these instructions...it worked perfectly when my husband had trouble using data roaming on his new Sony Xperia Z5 Premium.

Re: Data Settings

anika1105 — Fri, 24 Nov 2017 05:33:48 GMT

Hello

Im new to PM. I am using a temp. unlocked iphone 5 till I an unlock my own iphone 6. Right now my sim is active but im getting the data error message 'not subcribed to cellular data services'.

I tried to follow the steps but all i have ont he screen is apn, username and password. can someone help please? @Shazia_K @CS_Agent

Re: Data Settings

srlawren — Fri, 24 Nov 2017 07:48:37 GMT

@Luddite, @Rockdaddy22 any help here?

Re: Data Settings

Rockdaddy22 — Fri, 24 Nov 2017 07:56:20 GMT

@anika1105 wrote:
Hello

Im new to PM. I am using a temp. unlocked iphone 5 till I an unlock my own iphone 6. Right now my sim is active but im getting the data error message 'not subcribed to cellular data services'.

I tried to follow the steps but all i have ont he screen is apn, username and password. can someone help please? @Shazia_K @CS_Agent

Have you tried the sim in any other unlocked phone? If so, what happens? Have you tried a hard reset of the device, hold down the home and power button until the  logo appears. Go to general and about and make sure you’re on the latest carrier update 30.0 on my iPhone anyway. You could also try this if you believe it’s an apn issue

http://www.unlockit.co.nz/unlockit/