topic Re: Add-ons in Get Support

Add-ons

Kris_marie — Wed, 05 Jan 2022 10:38:43 GMT

If I add a data add on to my plan as I was getting close to my usage limit, does the add on auto renew when my plan renews or is it a one time purchase? I couldn't figure out how to remove it.

I changed my plan as of my billing cycle to include more data and I will no need the 200MB data add on as of my account cycle date.

Re: Add-ons

will13am — Mon, 10 Sep 2018 14:50:29 GMT

@Kris_marie, add-on purchases do not repeat. They are one time purchases. Don't worry about the system auto purchasing more add-ons.

Re: Add-ons

Effort — Mon, 10 Sep 2018 14:50:52 GMT

Addon's are one time purchases that rollover to the next cycle. It doesn't get auto purchased every month.

Re: Add-ons

stonechucker — Mon, 10 Sep 2018 14:52:09 GMT

@Kris_mariej, none of the add-ons renew automatically. If you have leftover data on your renewal, the leftover will continue to be there in case you need it in the future.