topic Re: Voicemail setup in Get Support

Voicemail setup

proza — Wed, 05 Jan 2022 10:37:33 GMT

Hi,

I just transferred to Public Mobile. I would like to set up my voicemail. I dial my cell number from my landline, at the greeting, I press *, however, it asks me to enter the password???

Any suggestion?

Thanks!

Re: Voicemail setup

computergeek541 — Thu, 27 Jun 2019 22:52:10 GMT

@proza wrote:
Hi,

I just transferred to Public Mobile. I would like to set up my voicemail. I dial my cell number from my landline, at the greeting, I press *, however, it asks me to enter the password???
Any suggestion?
Thanks!

If by chance you did previously set a password but don't remember it, I would go to selfserve.publicmobile.ca, log into your account and use the option to reset the voicemail password.

Come to think of it, I'm not sure that the voicemail account inititalization can be done remotely.

Re: Voicemail setup

jordan23 — Thu, 27 Jun 2019 22:45:57 GMT

Hi @proza , you can setup your voicemail password by dialing and holding 1 from your cellphone keypad. From there, you can setup your greeting as well.

Re: Voicemail setup

Triguy — Thu, 27 Jun 2019 23:05:26 GMT

Here is info to reset your password.

https://www.publicmobile.ca/en/on/get-help/articles/reset-your-voicemail-password

Re: Voicemail setup

geopublic — Fri, 28 Jun 2019 00:44:08 GMT

@proza wrote:
Hi,

I just transferred to Public Mobile. I would like to set up my voicemail. I dial my cell number from my landline, at the greeting, I press *, however, it asks me to enter the password???
Any suggestion?
Thanks!

@proza Your password is your phone number until you change it

Re: Voicemail setup

pmmobile — Thu, 12 Dec 2019 19:06:33 GMT

@proza As mentioned by Jordan23, you need to setup using your vm using your cell phone initially, and then you can check it from another phone or landline without using your minutes incase you are on the 100 minute plan