topic Re: Where are the moderators? in Get Support

Where are the moderators?

aj00 — Wed, 05 Jan 2022 10:33:54 GMT

I have been sending PMs to the moderators since Monday but no one has responded. Is there another way to be able to sort out my problem?

Thank you.

Re: Where are the moderators?

KMG — Fri, 31 Aug 2018 23:30:20 GMT

You should expect to wait 24-48 hours for a response due to high volumes lately.

However, please STOP sending multiple messages to the Moderator Team. Each additional message sends you back to the bottom of the queue.

Re: Where are the moderators?

hairbag1 — Fri, 31 Aug 2018 23:59:06 GMT

In the mean time...what is the problem are you experiencing ? Perhaps someone can assist before Mod's get to you. Give it a try...what have you got to lose ?

Re: Where are the moderators?

will13am — Sat, 01 Sep 2018 06:26:15 GMT

@hairbag1 wrote:
In the mean time...what is the problem are you experiencing ? Perhaps someone can assist before Mod's get to you. Give it a try...what have you got to lose ?

More to this point, the moderator team provides support for account related issues. If it is non account related troubleshooting, the public forum is the place to seek assistance. When seeking moderator team assistance, do not send more than one private message for each issue. Spamming them with private message will unnecessarily clog the system with private messages and protract the response time.