topic Re: persistent voicemail notification in Get Support

persistent voicemail notification

westenra — Wed, 05 Jan 2022 10:33:02 GMT

I've been having the same issue as in this post

https://productioncommunity.publicmobile.ca/t5/Self-Serve/Mysterious-voicemail-notification-that-just-won-t-quit/m-p/115102#M9217

but the moderator is retired.

I just got a Pixel 3a. I don't have voicemail set up and I don't want to set it up. But I keep getting the voicemail notification. After clearing the cache and storage data from the phone app, the notification clears, but eventually returns.

I had the same issue with the Oneplus X, but that was slightly better because I could restart the phone, which would then allow me to clear the notification for good.

Re: persistent voicemail notification

RossN — Mon, 24 Jun 2019 22:57:08 GMT

@westenra hi if the issue has continued for this amount of time talk to a mod at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: persistent voicemail notification

westenra — Mon, 24 Jun 2019 23:05:26 GMT

@RossN Thanks for the suggestion and link. I'll contact them and see if this can get solved!

Re: persistent voicemail notification

computergeek541 — Tue, 25 Jun 2019 00:21:41 GMT

@westenra, if you don't want to actually record your own voice, name, and greeting, to actually skip all of that.

When it asks you to say your name, tell it to start recording, but don't say anything and quickly press the button to stop recording. The system will complain that your recording is invalid but will continue to the next step of telling you to record a greeting message. It will tell you something about using your voice to say your phone number out loud if you don't feel like recording anything. You don't even need to do that. Just tell it to start recording and quickly tell it stop without saying anything. The greeting will be set to a preset default greeting that reads your phone number out.

To my knowledge, the voicemail account doesn't have to be setup for people to leave you messages.

What I would do is call your cell phone number and leave a short randon voice message for yourself.

Then, using your cell phone, call in to check your messages. It will insist that you set everything up at that point. Listen, and delete all messages including the one that you left for yourself. After doing that, I believe that the new voice message icon will clear.