topic Re: Wrong Badges In Profile in Get Support

Wrong Badges In Profile

jpenner — Wed, 05 Jan 2022 10:32:53 GMT

Is this happening to anyone else?

When I go to My Profile, three badges display that I could not have earned (e.g. 3rd Anniversary)

1. Go to My profile

2. Three wrong badges display

3. When I select the arrow to the right of the badges ">", it shows that I have earned "1 badge so far!"

This would be much less of a problem if I was receiving the associated rewards 🙂

Re: Wrong Badges In Profile

ShawnC13 — Thu, 30 Aug 2018 19:22:14 GMT

@jpenner wrote:
Is this happening to anyone else?

When I go to My Profile, three badges display that I could not have earned (e.g. 3rd Anniversary)

1. Go to My profile

2. Three wrong badges display
3. When I select the arrow to the right of the badges ">", it shows that I have earned "1 badge so far!"
This would be much less of a problem if I was receiving the associated rewards 🙂

They will show up in your profile but unless there is a date under the badge you haven't earned it.

ETA The 3rd Anniversary badge went to everyone who was a customer with PM on their 3rd birthday not the customers 3rd anniversary of being a customer

Re: Wrong Badges In Profile

jpenner — Thu, 30 Aug 2018 19:30:54 GMT

So the badge that I earned was "be active during Public Mobile's third birthday," and the others are not earned because there is no date underneath, BUT the dates only show when I expand to the right.

Thank you for clarifying. Is there a Change Request list so that I can see where this ranks against what is currently being worked on?

Re: Wrong Badges In Profile

ShawnC13 — Thu, 30 Aug 2018 19:35:41 GMT

@jpenner wrote:
So the badge that I earned was "be active during Public Mobile's third birthday," and the others are not earned because there is no date underneath, BUT the dates only show when I expand to the right.

Thank you for clarifying. Is there a Change Request list so that I can see where this ranks against what is currently being worked on?

There is no public list that we see and I can probably guess that this isn't even a blip on the radar for them. So many other things to take care of and fix.

Re: Wrong Badges In Profile

jpenner — Thu, 30 Aug 2018 19:37:56 GMT

Okay, thanks. I found the old Public Lab list, but I see that "Suggest an idea" is grayed out.

https://productioncommunity.publicmobile.ca/t5/Public-Lab/idb-p/Public_Lab/tab/most-recent

Gives me a better idea of where things are at.

Much appreciated.

Re: Wrong Badges In Profile

ShawnC13 — Thu, 30 Aug 2018 19:40:32 GMT

Yeah Public Lab is no longer active