topic Re: Mms Not Working in Get Support

Mms Not Working

anthony1987 — Wed, 05 Jan 2022 10:32:17 GMT

Hi all , I just activated my service with PM today. I'm using an unlocked Xperia XA2 Ultra that was originally on Freedom. In order to get LTE to work , I had to manually put in the APN.

Now my MMS still won't work. Unable to send , or download received MMS. I turn off wifi so I'm using LTE , and checked apns. Any help would be appreciated , thank you

Won't send picture or download

Re: Mms Not Working

justinbeaudoin — Wed, 29 Aug 2018 00:41:11 GMT

Hey! I just joined too. My MMS works great.

Check out these screenshots and give them a try from my phone. I will bet this could be helpful! Let me know though.

Re: Mms Not Working

anthony1987 — Wed, 29 Aug 2018 00:44:30 GMT

I'll give that a try now thank you

Re: Mms Not Working

Dunkman — Wed, 29 Aug 2018 00:51:22 GMT

@anthony1987

Here the APN Setting for Sony Xperia XA1 (could not find your exact model)

https://apn-canada.gishan.net/en/apn/public-mobile/sony-xperia-xa1-ultra

Make sure the upper and close case letters are exactly the same.

It should be close. I did notice from your initial screen shot that you capitilized in the APN, the "S" is upper capitilzed.

Re: Mms Not Working

justinbeaudoin — Wed, 29 Aug 2018 00:52:15 GMT

@Dunkman Thanks... should have considered looking it up rather than providing my own screenshots.

Oh well!

Re: Mms Not Working

anthony1987 — Wed, 29 Aug 2018 00:53:40 GMT

That's what I had originally but wouldn't work

Re: Mms Not Working

anthony1987 — Wed, 29 Aug 2018 00:55:26 GMT

I tried that but no luck , thanks anyways, and the APN settings dunkman shared are what I originally had , still not working

Re: Mms Not Working

anthony1987 — Wed, 29 Aug 2018 01:07:11 GMT

Reset APN to that and still no MMS after turning off and resetting my phone

Re: Mms Not Working

Dunkman — Wed, 29 Aug 2018 01:10:41 GMT

@anthony1987

Some people have done a factory reset or network reset to get their phone connecting to data/MMS.

I found this old thread with a moderator suggestion

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Sony-Xperia-Z-Ultra/td-p/16846/page/2

Re: Mms Not Working

NDesai — Wed, 29 Aug 2018 01:14:43 GMT

@anthony1987 Why do you have space under MMSC URL?

Re: Mms Not Working

anthony1987 — Wed, 29 Aug 2018 01:22:30 GMT

Good eye thanks MMS is working now my phone automatically put that space .. still getting used to the keyboard on this phone but it is working now thanks again

Re: Mms Not Working

will13am — Wed, 29 Aug 2018 01:44:47 GMT

@anthony1987, is that a space I see between alias and redirect? There are no spaces in the sequence.

Re: Mms Not Working

NDesai — Wed, 29 Aug 2018 01:48:32 GMT

@will13am wrote:
@anthony1987, is that a space I see between alias and redirect? There are no spaces in the sequence.

Ya, i spotted that already. This post was a mess as some newcomer jumped in and i moved those posts that moved mine too. Fixed now.

Re: Mms Not Working

justinbeaudoin — Wed, 29 Aug 2018 01:50:51 GMT

Well thanks for the welcome and thanks for deleting my posts...

You know if you want to encourage people to participate maybe don't come out if of the gate so high and mighty in yourself. People like me just want to help.

Re: Mms Not Working

will13am — Wed, 29 Aug 2018 01:53:44 GMT

@NDesai wrote:
@will13am wrote:
@anthony1987, is that a space I see between alias and redirect? There are no spaces in the sequence.
Ya, i spotted that already. This post was a mess as some newcomer jumped in and i moved those posts that moved mine too. Fixed now.

I thought I was hallucinating for a moment when my response came a day late and a dollar short.

Re: Mms Not Working

Anonymous — Wed, 29 Aug 2018 02:06:27 GMT

@justinbeaudoin, I'd be very surprised if your post(s) were deleted. Pretty sure @NDesai would have simply moved them to a new topic. No one here would be trying prevent anyone's participation. Especially not the Oracles.

Re: Mms Not Working

NDesai — Wed, 29 Aug 2018 02:08:48 GMT

@justinbeaudoin wrote:
Well thanks for the welcome and thanks for deleting my posts...

You know if you want to encourage people to participate maybe don't come out if of the gate so high and mighty in yourself. People like me just want to help.

As mentioned above, your posts were moved. This thread was a mess so i moved a single post which lead to moving the entire reply chain. I have moved back the relevant posts.

Re: Mms Not Working

suby6 — Sun, 24 May 2020 15:36:07 GMT

I've been struggling to get MMS working on my unocked android. After checking settings so many times I finally saw that the APN the field by default said "default". Once I made it blank it started working. FYI in case someone else gets caught on that..