topic Re: Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help? in Get Support

Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help?

ansiblepm — Wed, 05 Jan 2022 10:31:55 GMT

I'd like a refund for the $10 and removal of the extra add-ons since I just needed the $10 US roaming add-on.

Can this be done? Alternatively, if it is more feasible, I'd like to transfer to the $20 500mb US roaming add-on. I really have no use for talk/text so buying the bundle was a mistake.

I made the purchase an hour ago.

Thanks.

Re: Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help?

RossN — Sun, 23 Jun 2019 18:25:25 GMT

@ansiblepm you will need to contact a moderator for that https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help?

Triguy — Sun, 23 Jun 2019 18:24:41 GMT

PM plans are prepaid so no guarantee of a refund but contact a moderator.

Moderator can be reached at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help?

Dunkman — Sun, 23 Jun 2019 18:26:29 GMT

@ansiblepm

Moderators taking 1-2 days for response. Probably won't get response until tomorrow or Tuesday.

Re: Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help?

ansiblepm — Sun, 23 Jun 2019 18:29:41 GMT

Thank you