topic Re: Payment in Get Support

Payment

akshaysm11 — Wed, 05 Jan 2022 10:31:16 GMT

my pack cylce expired and I dont have canadian credit card. If I have safficient balance in my account then Can I reactivate my plan ??

Re: Payment

Dunkman — Mon, 27 Aug 2018 14:34:38 GMT

@akshaysm11

If you have sufficient balance in your account (either buying vouchers, online, etc), your plan should activate again. Need to manually upload funds into account.

Re: Payment

Dimesntreys — Mon, 27 Aug 2018 15:02:34 GMT

I suppose you could also try buying a prepaid visa that is preloaded with canadian funds to avoid the problem in the future.

Re: Payment

akshaysm11 — Mon, 27 Aug 2018 23:36:24 GMT

I am ready to put the due amount manually by vochers. After that how can I reactivate the same plan with the balance of my account ?

Re: Payment

NDesai — Mon, 27 Aug 2018 23:45:24 GMT

@akshaysm11 wrote:
I am ready to put the due amount manually by vochers. After that how can I reactivate the same plan with the balance of my account ?

Once you add the sufficient balance, your plan will automatically renew.

Re: Payment

Ilovecats — Tue, 28 Aug 2018 04:16:57 GMT

I want to top up but I cannot sign into my account. I need to reset my password. Can someone please help. Thanks,