topic Re: @Moderator_Team in Get Support

@Moderator_Team

OvidiusMaximus — Wed, 05 Jan 2022 10:31:02 GMT

Please help with porting phone number over to pm

Re: @Moderator_Team

Lieux — Sat, 22 Jun 2019 18:09:59 GMT

@OvidiusMaximus wrote:
Please help with porting phone number over to pm

Yes what's your problem? Which company?

Re: @Moderator_Team

OvidiusMaximus — Sat, 22 Jun 2019 18:13:06 GMT

From Sasktel

Re: @Moderator_Team

Lieux — Sat, 22 Jun 2019 18:14:09 GMT

@OvidiusMaximus wrote:
From Sasktel

Did you try with the self-serve? Tab PLAN/OPTIONS and CHANGE MY NUMBER?

Re: @Moderator_Team

popping — Sat, 22 Jun 2019 18:15:47 GMT

@OvidiusMaximus wrote:
Please help with porting phone number over to pm

If you are porting a Koodo prepaid number, send a private message to moderator to port your number.

Otherwise, your can use the self-serve portal to port your number to PM.

[Plan and Add-Ons]--> [Change Phone Number] --> [Transfer a wireless or wireline number ]

Re: @Moderator_Team

Triguy — Sat, 22 Jun 2019 18:17:07 GMT

Here is info about porting. If you need assistance then contact a moderator.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Re: @Moderator_Team

OvidiusMaximus — Sat, 22 Jun 2019 18:20:26 GMT

I have tried all that. Contacted moderator team and no one is answering. this was two days ago

Re: @Moderator_Team

Lieux — Sat, 22 Jun 2019 18:22:10 GMT

@OvidiusMaximus wrote:
I have tried all that. Contacted moderator team and no one is answering. this was two days ago

Don't give up they will answer and help you!

What exactly doesn't work? Did you try with a different browser or on incognito mode?

Re: @Moderator_Team

RossN — Sat, 22 Jun 2019 18:27:45 GMT

@OvidiusMaximus I must ask how did you contact the moderators in private message or just by tagging them like this time?

Re: @Moderator_Team

OvidiusMaximus — Sat, 22 Jun 2019 18:26:41 GMT

I contacted them through through private message

Re: @Moderator_Team

RossN — Sat, 22 Jun 2019 18:30:54 GMT

@OvidiusMaximus ok well hopefully they will contact you soon it shouldn't take more than 2days most times its alot less than that I know its alot quicker in your account under change phone number