topic Re: Help! Got a sim but no follow up in Get Support

Help! Got a sim but no follow up

AMagder — Wed, 05 Jan 2022 10:30:53 GMT

I have a sim card that was activated by the store manager (with an activation code by text and everything), but I never got an email with the account details! I don't know what my phone number is, and I can't register my sim (it just keeps saying it's not valid). Help!

Re: Help! Got a sim but no follow up

Lieux — Sat, 22 Jun 2019 17:51:04 GMT

@AMagder wrote:
I have a sim card that was activated by the store manager (with an activation code by text and everything), but I never got an email with the account details! I don't know what my phone number is, and I can't register my sim (it just keeps saying it's not valid). Help!

He didn't give you any contract?? You can go in your phone settings to find your number...??

Re: Help! Got a sim but no follow up

Lieux — Sat, 22 Jun 2019 17:53:23 GMT

@AMagder with your text you can have the number..no???

Re: Help! Got a sim but no follow up

RossN — Sat, 22 Jun 2019 18:00:52 GMT

@AMagder you are trying to register your sim Where?

Re: Help! Got a sim but no follow up

hairbag1 — Sat, 22 Jun 2019 18:00:13 GMT

@AMagder wrote:
I have a sim card that was activated by the store manager (with an activation code by text and everything), but I never got an email with the account details! I don't know what my phone number is, and I can't register my sim (it just keeps saying it's not valid). Help!

If it's an iphone, go to settings / phone....you'll see My Number. Maybe other phones do that too...not sure.

Re: Help! Got a sim but no follow up

geopublic — Sat, 22 Jun 2019 18:00:53 GMT

@AMagder wrote:
I have a sim card that was activated by the store manager (with an activation code by text and everything), but I never got an email with the account details! I don't know what my phone number is, and I can't register my sim (it just keeps saying it's not valid). Help!

@AMagder Click here to register your selfserve account.