topic Re: Charges for incoming international calls in Get Support

Charges for incoming international calls

Cordulia — Tue, 04 Jan 2022 17:38:23 GMT

Can you confirm that all incoming calls are free of charge, whether they come from Canada or international, on all Public Mobile plans? And that there is no limit to the amount or duration of incoming calls?

Re: Charges for incoming international calls

makkahn28 — Sun, 10 May 2015 15:32:16 GMT

Hello. Yes, All Incoming Calls, Domestic and International, are Free.

Re: Charges for incoming international calls

Cordulia — Sun, 10 May 2015 15:34:44 GMT

Fabulous! Thank you!

Re: Charges for incoming international calls

Cyber — Sun, 10 May 2015 15:56:05 GMT

@Cordulia,

@makkahn28,

Not true for Province-Wide 2

(2) Includes outgoing calls you make anywhere in Canada to a number with an area code in the same province, and incoming calls you receive while you are in your home province.
A long distance talk add-on is required to receive incoming calls while you are outside your home province.

Re: Charges for incoming international calls

makkahn28 — Sun, 10 May 2015 17:13:31 GMT

Yes. @Cyber, thanks for pointing that out. @Cordulia, Prov-wide Talk is only exception. U can only call within Prov of which your area code, so if 416, 437, 905, 519, 647, that's On, and if U leave Prov to go to Que, example, U will need to Purchase a Long-Distance Add-on to make calls or receive calls

Re: Charges for incoming international calls

Martin — Mon, 11 May 2015 02:26:04 GMT

Hello,

There is a correction in order to the post immediately above this one.

In regard to, "Purchase a Long-Distance Add-on to MAKE calls or receive calls", that phrase contains incorrect information. You could make calls ONLY within Quebec, but would be unable to receive calls originating in Quebec or elsewhere.

Re: Charges for incoming international calls

makkahn28 — Mon, 11 May 2015 02:29:53 GMT

Oh, Thanks for pointing that out @Martin

Re: Charges for incoming international calls

Martin — Mon, 11 May 2015 02:33:28 GMT

makkahn28,

You're welcome.

If memory serves me correctly, there is a knowledge-based article on the subject.

Which board? I have no idea.

Re: Charges for incoming international calls

chukdefatey — Mon, 11 May 2015 06:18:53 GMT

@everyone, Every Voice Plans in this country works like this,
1) If your plans includes only local calling then any incoming calls from anywhere are covered as long as you are in your local calling area

2) if you Plans includes Provincial Calling then any incoming calls from anywhere are covered as long as your are in your Home Province

3) if your plan includes Canada Wide Calling then any incoming calls are covered from anywhere as long as you are in Canada.

Re: Charges for incoming international calls

Jencho — Thu, 26 Jul 2018 20:31:20 GMT

Make sure you have Canada wife calls,

if home province is in Ontario

you will be able to phone and receive calls from any province

example I was in Vancouver I made calls to Alberta and Ontario

Re: Charges for incoming international calls

srlawren — Thu, 26 Jul 2018 20:46:11 GMT

@Jencho wrote:
Make sure you have Canada wife calls,
if home province is in Ontario
you will be able to phone and receive calls from any province
example I was in Vancouver I made calls to Alberta and Ontario

@Jencho thanks for trying to help--but you're replying to a thread that hasn't been touched in over 3 years. Nobody is waiting for a reply on the subject.