topic Re: services bleeped “Again” in Get Support

services bleeped “Again”

Wilsontr01 — Wed, 05 Jan 2022 10:30:12 GMT

Hello my name is Travis Wilson again again for the second month in a row when I payed up again for my next month my services are messed up I have the 40 plan and it says I don’t have calling I don’t know how many more times I can do this with your company I referred everyone too your guys the first month now I’m not so sure

Re: services bleeped “Again”

geopublic — Fri, 21 Jun 2019 21:43:39 GMT

@Wilsontr01 wrote:
Hello my name is Travis Wilson again again for the second month in a row when I payed up again for my next month my services are messed up I have the 40 plan and it says I don’t have calling I don’t know how many more times I can do this with your company I referred everyone too your guys the first month now I’m not so sure

@Wilsontr01 try the lost/stolen phone trick:

To report your phone stolen. Login to your selfserve account. Choose Plans and Add-ons tab. Choose the Lost/Stolen Phone tab. Choose Suspend Service tab. Wait a few minutes. Report your phone found. Re-start you phone

Re: services bleeped “Again”

popping — Fri, 21 Jun 2019 22:00:24 GMT

@Wilsontr01 wrote:
Hello my name is Travis Wilson again again for the second month in a row when I payed up again for my next month my services are messed up I have the 40 plan and it says I don’t have calling I don’t know how many more times I can do this with your company I referred everyone too your guys the first month now I’m not so sure

Something is no setup correctly with your account. Send a private message to moderator to look into the issue. Moderator wait time is 2 - 3 days.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Try the lost/stolen phone trick suggested by geopublic to re-provision your plan features.

Re: services bleeped “Again”

hairbag1 — Fri, 21 Jun 2019 22:07:33 GMT

@Wilsontr01 wrote:
Hello my name is Travis Wilson again again for the second month in a row when I payed up again for my next month my services are messed up I have the 40 plan and it says I don’t have calling I don’t know how many more times I can do this with your company I referred everyone too your guys the first month now I’m not so sure

You're right and this shouldn't normally happen. Do you have a credit card on your file for autopay ? Have you changed cc info recently ?

When you log into My Account, does it show your account Active or Suspended ? Are you seeing any $$ in Available Funds ?

topic Re: services **bleep**ed “Again” in Get Support

services **bleep**ed “Again”

Re: services **bleep**ed “Again”

Re: services **bleep**ed “Again”

Re: services **bleep**ed “Again”

topic Re: services bleeped “Again” in Get Support

services bleeped “Again”

Re: services bleeped “Again”

Re: services bleeped “Again”

Re: services bleeped “Again”