topic Re: Phone capability in Get Support

Phone capability

TerriMyshrall — Wed, 05 Jan 2022 10:29:24 GMT

Are the phones listed the only ones that will work with pm?

I have a lg stylus 3 and only see the 2 and 2 plus listed..

Thanks

Re: Phone capability

GinYVR — Fri, 21 Jun 2019 09:19:18 GMT

@TerriMyshrallThe list is for reference only. The way is to test is to get a Telus / Koodo / Public Mobile SIM card into your phone to try. Just make sure your phone is unlocked.

Re: Phone capability

Triguy — Fri, 21 Jun 2019 09:20:18 GMT

Not all phones are listed especially newer models. Check your phone specs.

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Please note that this information is indicative only. Your phone's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your phone. Public Mobile does not guarantee that your phone will work on our mobile network.

Re: Phone capability

jordan23 — Fri, 21 Jun 2019 10:07:46 GMT

same here, am planning to get the Samsung Galaxy A70 but it's not on the compatibility list. will get the new phone soon and hopefully it'll work on PM (fingers crossed) lol

Re: Phone capability

bridonca — Fri, 21 Jun 2019 10:12:18 GMT

It is a pretty safe bet if the phone is made and sold for the North American market, is unlocked, and is new, it will work with Public Mobile. I cannot think of any exceptions to that.

All new Canadian carrier phones are now unlocked, and every one of them with work with Public Mobile.

Re: Phone capability

TerriMyshrall — Fri, 21 Jun 2019 10:16:37 GMT

Re: Phone capability

TerriMyshrall — Fri, 21 Jun 2019 10:17:21 GMT

I am with koodo at the moment..but was thinking about switching

Re: Phone capability

Bell3 — Fri, 21 Jun 2019 10:17:43 GMT

My understanding is that only the phone listed will work.

Re: Phone capability

GinYVR — Fri, 21 Jun 2019 10:18:09 GMT

@TerriMyshrallIt will work just fine.

Re: Phone capability

GinYVR — Fri, 21 Jun 2019 10:18:47 GMT

@Bell3Your understanding is not correct... the list is not mantained by Public.. it is only for reference.

Re: Phone capability

TerriMyshrall — Fri, 21 Jun 2019 10:19:05 GMT

Thank you so much!