topic Re: phone nos changeover from koodo prepaid to Public mobile in Get Support

jjj

deepa28 — Wed, 05 Jan 2022 10:29:12 GMT

jjk

Re: phone nos changeover from koodo prepaid to Public mobile

geopublic — Fri, 21 Jun 2019 01:23:13 GMT

@deepa28 Wrong place you need to send this info to the moderator.

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Note: Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

* Please note that account verification may be required when contacting the Moderator Team *

Re: phone nos changeover from koodo prepaid to Public mobile

Lieux — Fri, 21 Jun 2019 01:24:43 GMT

@deepa28 hide your personal informations..it's a public forum here...click on the 3 dots right up in your message...

Re: phone nos changeover from koodo prepaid to Public mobile

geopublic — Fri, 21 Jun 2019 01:24:55 GMT

@deepa28 To protect your privacy you need to remove your personal information immediately. Click on the 3 dots and edit your post.

Re: phone nos changeover from koodo prepaid to Public mobile

deepa28 — Fri, 21 Jun 2019 01:27:03 GMT

HOW DO I DO IT

Re: phone nos changeover from koodo prepaid to Public mobile

SD08 — Fri, 21 Jun 2019 01:51:06 GMT

@deepa28

I've edited your post to remove personal info. That info should only be sent to the Moderator Team, as they are the ones who need to perform your number port from Koodo prepaid. Use the link helpfully provided by geopublic to send the mods a private message.

In future, please avoid posting personal info here as this is a public forum where anyone can see it.

Edit: I replaced the personal info with x's. Post and title was edited again by OP afterward.

Re: phone nos changeover from koodo prepaid to Public mobile

hairbag1 — Fri, 21 Jun 2019 01:28:27 GMT

Click on the 3 dots on top right hand side of dialogue box. You can edit out the info.

Re: phone nos changeover from koodo prepaid to Public mobile

geopublic — Fri, 21 Jun 2019 01:29:33 GMT

@deepa28 wrote:
HOW DO I DO IT

@deepa28 Goto to your original post and click on the three dots top right and select edit post. Remove your personal info and click on submit

Re: phone nos changeover from koodo prepaid to Public mobile

GinYVR — Fri, 21 Jun 2019 01:32:55 GMT

@deepa28

Activate a public mobile account with a temporary number..set up self serve account.
keep your koodo number active (make sure it is good for at least 7 days just in case)
Log into Public Mobile's selfserve and do change a number and transfer your number (click on check Eligibility) see picture
Write a note to Moderators with your Koodo and Public mobile information using this link
Wait until porting is complete.. in the mean time I suggest keep both SIM cards on 2 phones to see if there are additional information / problems
Once porting is complete you should see the text from Public Mobile

Re: phone nos changeover from koodo prepaid to Public mobile

deepa28 — Fri, 21 Jun 2019 01:37:05 GMT

Apologies for sharing personal info i am new not aware of pros and cons txs all for help and support i have tried doing by going on change nos but its show 3 msgs check ur nos or contact community.

regards

Deepa

Re: phone nos changeover from koodo prepaid to Public mobile

GinYVR — Fri, 21 Jun 2019 01:39:28 GMT

@deepa28You need to write to the Moderators vs the private note function with this link.. put in your request.. with the information of your Koodo and Public Mobile. Expect to hear from them up to 48 hours.

Re: phone nos changeover from koodo prepaid to Public mobile

deepa28 — Fri, 21 Jun 2019 01:40:20 GMT

txs a ton