topic Can't seem to use my $25 voucher in Get Support

Can't seem to use my $25 voucher

kelly0032003 — Wed, 05 Jan 2022 10:29:05 GMT

I had $45.00 worth of vouchers (one $25.00 and two $10.00) The $10.00 vouchers worked but the $25.00 doesn't appear to. What am I doing wrong?

Re: Can't seem to use my $25 voucher

passiveegg — Thu, 23 Aug 2018 23:28:46 GMT

It should not be a problem, try doing it again and log into your self serve in incognito. Sometimes might just be a glitch

Re: Can't seem to use my $25 voucher

kelly0032003 — Thu, 23 Aug 2018 23:45:57 GMT

Just tried. Still not working.

Re: Can't seem to use my $25 voucher

mimmo — Thu, 23 Aug 2018 23:55:17 GMT

Not sure why but I think calling 611 has helped others in your same situation

Re: Can't seem to use my $25 voucher

kelly0032003 — Fri, 24 Aug 2018 00:04:58 GMT

That didn't work either.

@mimmo wrote:
Not sure why but I think calling 611 has helped others in your same situation

Re: Can't seem to use my $25 voucher

mimmo — Fri, 24 Aug 2018 00:09:10 GMT

at this point i think all you can do is message a mod and ask them to look into the voucher code.

Re: Can't seem to use my $25 voucher

Anonymous — Fri, 24 Aug 2018 00:24:40 GMT

@kelly0032003 wrote:
I had $45.00 worth of vouchers (one $25.00 and two $10.00) The $10.00 vouchers worked but the $25.00 doesn't appear to. What am I doing wrong?

Did you buy them all at the same at the same place?

If not and any of them were really recent then it might be that the voucher purchase hasn't been reconciled from the vendor to PM yet.

Re: Can't seem to use my $25 voucher

kelly0032003 — Fri, 24 Aug 2018 00:45:04 GMT

@Anonymous wrote:
@kelly0032003 wrote:
I had $45.00 worth of vouchers (one $25.00 and two $10.00) The $10.00 vouchers worked but the $25.00 doesn't appear to. What am I doing wrong?
Did you buy them all at the same at the same place?
If not and any of them were really recent then it might be that the voucher purchase hasn't been reconciled from the vendor to PM yet.

Yes I did buy them all at the same place but I bought them 9 months ago. And they are not near the expiration date of August 22 2022.