topic Re: Can't remember security question to reset password in Get Support

Can't remember security question to reset password

Alexa1961 — Wed, 05 Jan 2022 10:28:52 GMT

I had to make a new account to make this topic, but how can I reset my password? I don't remember how else I could've typed my answer

Re: Can't remember security question to reset password

Lieux — Thu, 20 Jun 2019 18:02:36 GMT

@Alexa1961 wrote:
I had to make a new account to make this topic, but how can I reset my password? I don't remember how else I could've typed my answer

dID YOU TRY THE FORGET PASSWORD WITH NO SUCCESS? yOU WIL NEED HELP FROM THE MODERATOR HERE...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 waiting time is few hours to 2 days but they work 7/7 days.

Re: Can't remember security question to reset password

mimmo — Thu, 20 Jun 2019 18:09:46 GMT

@Alexa1961 are you talking about selfserve or about the community?they are different systems thus different logins.

the community only requires an emial to reset the password Self serve requires questions to answer. to reset self serve if you dont remember the security questions then you will need to conatct mod as mentioned above.