topic Re: Register account in Get Support

Register account

Wfraser — Wed, 05 Jan 2022 10:28:12 GMT

Cant register account on public mobile site

Re: Register account

Lieux — Thu, 20 Jun 2019 01:10:32 GMT

@Wfraser wrote:
Cant register account on public mobile site

Try with a different browser or on incognito mode..it help usually. What exactly is the message when you tried?

Re: Register account

RossN — Thu, 20 Jun 2019 01:10:53 GMT

try clearing your cache reboot your device and then use igognito mode on your browser

Re: Register account

geopublic — Thu, 20 Jun 2019 01:27:51 GMT

@Wfraser wrote:
Cant register account on public mobile site

@Wfraser Have you activated your sim? Click here to register your selfserve account.

Re: Register account

popping — Thu, 20 Jun 2019 01:55:14 GMT

@Wfraser wrote:
Cant register account on public mobile site

If you need to go back a page, restart your browser and start the activation process again. PM website does not handle the session state corectly on going back a page. Restart your browser is the only to keep the session state correctly.

Re: Register account

Wfraser — Thu, 20 Jun 2019 02:46:43 GMT

Says invalid phone number or profile was already created which it wasnt

Re: Register account

Wfraser — Thu, 20 Jun 2019 02:47:38 GMT

What is incognito mode

Re: Register account

RossN — Thu, 20 Jun 2019 02:52:29 GMT

in the browser you are using chrome for instance up in the top right you have option one is ingognito mode another is clear cookies under tools I think

Re: Register account

Dunkman — Thu, 20 Jun 2019 02:52:37 GMT

@Wfraser wrote:
What is incognito mode

Incognito Mode or “private browsing” is a privacy feature on Google Chrome that actually disables the browsing history of the browser.

This sometimes helps with the Public mobile site when doing account activities

Re: Register account

Wfraser — Thu, 20 Jun 2019 02:53:32 GMT

Yes