topic Re: SIM card not working properly in Get Support

SIM card not working properly

Reimer — Wed, 05 Jan 2022 10:27:21 GMT

Bought a sim card, started activation made it to the page where I pick my number, but there was some technical issues with the site so I wasn't able to finish. Now when I try to start over it says the sim card is invalid. What to do

Re: SIM card not working properly

Dunkman — Mon, 20 Aug 2018 22:28:13 GMT

@Reimer

The website is finicky after a failed activation. Some people have tried a different internet browser, incognito mode or clearing the cache. Also, sometimes waiting one to two hours and trying again would work.

Re: SIM card not working properly

popping — Mon, 20 Aug 2018 22:51:40 GMT

@Reimer

Close your browser and start over your activation again. It should work. I was using Opera browser with ad blocker enabled.

I also used Chrome for another activation without issue.

Re: SIM card not working properly

sonatinamegan — Mon, 20 Aug 2018 23:30:58 GMT

This happened to me as well. I had to refresh the entire session, close my internet tab completely and start over..I hope your issue gets resolved!

Re: SIM card not working properly

Reimer — Tue, 21 Aug 2018 00:37:46 GMT

Thanks. Worked like a charm

Re: SIM card not working properly

choding — Tue, 21 Aug 2018 02:20:32 GMT

I don't know what kind of web browsers you used?

befor you use it, go to the history and erase the any histories as you have, it means you have to clean your browser. And try it again.

I thought the messed cach caused some problems to activate.

thanks

Re: SIM card not working properly

Mike40999 — Tue, 21 Aug 2018 02:29:45 GMT

Messages moderator for help !!