topic Re: Are there data overages? in Get Support

Are there data overages?

steven483 — Wed, 05 Jan 2022 10:26:51 GMT

If I hit my data limit, does data get cutoff until the next billing period or will it allow me to use more with overage charges?

Re: Are there data overages?

RossN — Tue, 18 Jun 2019 22:46:00 GMT

no none whatsoever your data stops until renewed

Re: Are there data overages?

Lieux — Tue, 18 Jun 2019 22:48:41 GMT

@steven483 wrote:
If I hit my data limit, does data get cutoff until the next billing period or will it allow me to use more with overage charges?

You will never be overcharged with public mobile not for data or call or text. If you hit your limit that’s finished until your renewal date or you can buy an add-on for 10$ for 200 Mb or 30$ for 1 go.

Re: Are there data overages?

ShawnC13 — Tue, 18 Jun 2019 22:47:10 GMT

@steven483 wrote:
If I hit my data limit, does data get cutoff until the next billing period or will it allow me to use more with overage charges?

PM is completely prepaid if you haven't paid for it up front you won't get it.

Re: Are there data overages?

lockej — Wed, 19 Jun 2019 01:25:48 GMT

No, your data is throttled to a slower speed but you can still access things like email until your data resets.

Re: Are there data overages?

GinYVR — Wed, 19 Jun 2019 01:32:15 GMT

@lockejThe data is turned off.. not just throttled.. We prepaid for a set amount of data, once that amount is all used up, the data is turned off. To continue, we have the option to buy add ons or renew our plans early.

Re: Are there data overages?

lockej — Wed, 19 Jun 2019 01:31:01 GMT

Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

Re: Are there data overages?

mojorising — Wed, 19 Jun 2019 01:42:02 GMT

@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

What plan do you have?

Re: Are there data overages?

Lieux — Wed, 19 Jun 2019 01:51:25 GMT

@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

Where can you see that your data is all used? You can’t have more data thsn your plan... except if you have an add-on for data!

Re: Are there data overages?

Drspaz1978 — Wed, 19 Jun 2019 04:04:48 GMT

I do believe it stops till you purchase more or renewal time

Re: Are there data overages?

srlawren — Wed, 19 Jun 2019 05:17:40 GMT

@lockej wrote:
No, your data is throttled to a slower speed but you can still access things like email until your data resets.

@lockej no, Public Mobile does not offer that feature. You are mistaken.

Re: Are there data overages?

smp99 — Wed, 19 Jun 2019 09:57:15 GMT

@lockej you may be confusing throttled 3G vs LTE with your plan. There is no data at all once you run out. Either wait until renewal or buy a data add-on

Re: Are there data overages?

cavemantoronto — Wed, 19 Jun 2019 09:51:06 GMT

@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

Are you a Public Mobile customer?

Not supposed to work. Supposed to stop but where did you get the idea they slow you down? Public does no such thing.

Re: Are there data overages?

cavemantoronto — Wed, 19 Jun 2019 09:51:27 GMT

@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

Are you a Public Mobile customer?

Not supposed to work. Supposed to stop but where did you get the idea they slow you down? Public does no such thing.

Re: Are there data overages?

cavemantoronto — Wed, 19 Jun 2019 09:53:26 GMT

@mojorising wrote:
@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.
What plan do you have?

There is no Public Mobile plan that does that.

Re: Are there data overages?

cavemantoronto — Wed, 19 Jun 2019 09:55:36 GMT

@smp99 wrote:
@lockej you may be confusing throttled 3G vs LTE with your plan. There is no data at all once you run out. Either wait until renewal or buy a data ass-on

Someone said to renew early or buy add-on. Other option would be immediate plan change but payment for current plan would be lost.

Re: Are there data overages?

stonechucker — Wed, 19 Jun 2019 11:48:49 GMT

@lockej, I want whatever it is you're smoking... data continues when you run out.. not here my friend. Go back to Freedom if you want that.

Re: Are there data overages?

surreyboz — Wed, 19 Jun 2019 12:53:20 GMT

@lockej wrote:
No, your data is throttled to a slower speed but you can still access things like email until your data resets.

What are the chances of you sharing some of the stuff you have been smoking?

Re: Are there data overages?

surreyboz — Wed, 19 Jun 2019 13:02:10 GMT

@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

If that is the case then your daughters plan is NOT with Public Mobile. Your daughters is most likely to be with Bells 'Lucky Mobile' or Rogers 'Chatr Mobile' as some of the Plans offered by them include unlimited Data at Massively Reduced speeds after you have used up your included so called throttle 3Mbps data

Re: Are there data overages?

mh1983 — Wed, 19 Jun 2019 13:19:20 GMT

@lockej wrote:
Not with my plan... We always continue to have access after the limit is reached. My daughter uses the plan and always goes over.

That plan doesn't exist, because PM doesn't work that way. Either you have a data add-on on top of your plan and that data hasn't run out/has been carrying over or you are not on PM at all.