topic Re: Received a timely reminder: Thank you PM in Get Support

Received a timely reminder: Thank you PM

Rascal — Wed, 05 Jan 2022 10:26:46 GMT

Our first month with PM is coming to a close and today we received a reminder that we will need to pay in a few days. Nice touch. I appreciate the reminder.

Re: Received a timely reminder: Thank you PM

RobertQc — Thu, 07 Mar 2019 21:37:53 GMT

@Rascal wrote:
Our first month with PM is coming to a close and today we received a reminder that we will need to pay in a few days. Nice touch. I appreciate the reminder.

Happy belated welcome to public 🙂

Do you not have auto pay set up? Its a great way to save $2 per 30 days!

Think of auto pay as a method for public mobile to charge you IF your account does not have sufficient balance. If you have sufficient balance it does not need to autopay, but auto pay is still configured so you get the reward. I highly recommend everyone to top off in advance as this process can prevent the somewhat common occurrence of autopay failure which causes a HUGE pain in the butt account suspension and loss of service.

Re: Received a timely reminder: Thank you PM

JL9 — Mon, 20 Aug 2018 16:16:08 GMT

Welcome!

If you have a data plan they will also give you a heads up when you have used 75% and 95% of your allotted data.

Re: Received a timely reminder: Thank you PM

stonechucker — Mon, 20 Aug 2018 16:26:29 GMT

@RobertQc, everyone gets this notice, AutoPay setup or not. The message does explain that if you're on AutoPay, you can ignore the message 🙂

Re: Received a timely reminder: Thank you PM

Rascal — Mon, 20 Aug 2018 16:30:26 GMT

Yes, we are on auto pay. I just thought the reminder was a nice feature.

Re: Received a timely reminder: Thank you PM

RobertQc — Mon, 20 Aug 2018 16:31:15 GMT

@stonechucker wrote:
@RobertQc, everyone gets this notice, AutoPay setup or not. The message does explain that if you're on AutoPay, you can ignore the message 🙂

Really? I have never got a reminder. Where does it come from? Text or email?

Re: Received a timely reminder: Thank you PM

JL9 — Mon, 20 Aug 2018 16:41:05 GMT

I receive it via text.

Re: Received a timely reminder: Thank you PM

Anonymous — Mon, 20 Aug 2018 20:44:36 GMT

@JL9 wrote:
I receive it via text.

Ditto. And other things from 611 and 100. They auto delete after a while somehow too.