topic Re: When you have data from a monthly plan and a one-time add-on, which one gets used up first? in Get Support

When you have data from a monthly plan and a one-time add-on, which one gets used up first?

axk165 — Wed, 05 Jan 2022 10:26:25 GMT

Hello all,

I registered and activated my Public Mobile account with a plan that includes 1GB of data per month. In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th. When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?

Thanks in advance.

Re: When you have data from a monthly plan and a one-time add-on, which one gets used up first?

Alex888 — Tue, 18 Jun 2019 04:24:16 GMT

@axk165 It will always use your monthly plan data first and roll over the addon data.

Re: When you have data from a monthly plan and a one-time add-on, which one gets used up first?

computergeek541 — Tue, 18 Jun 2019 04:24:25 GMT

@axk165 wrote:
Hello all,

I registered and activated my Public Mobile account with a plan that includes 1GB of data per month. In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th. When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?

Thanks in advance.

The data in the base plan should always get used first.

Re: When you have data from a monthly plan and a one-time add-on, which one gets used up first?

Dunkman — Tue, 18 Jun 2019 04:24:36 GMT

@axk165

The data will come from your monthly plan first, then if that runs out, your one time add on data will be used.

Re: When you have data from a monthly plan and a one-time add-on, which one gets used up first?

geopublic — Tue, 18 Jun 2019 04:27:38 GMT

@axk165 wrote:
Hello all,

I registered and activated my Public Mobile account with a plan that includes 1GB of data per month. In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th. When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?

Thanks in advance.

@axk165 The monthly data always gets used up first. The addon only kicks in when you don't have any monthly data left.