topic Re: Payment not Processing in Get Support

Payment not Processing

sunshine1 — Wed, 05 Jan 2022 10:25:39 GMT

My payment won't process...I tried a couple times with two different credit cards.

The page just sits at Please wait while your activation is being processed

I've waited like 10 minutes each try.

Am I being too impatient? Or does it take a long time for the set up to occur?

Re: Payment not Processing

mimmo — Sat, 18 Aug 2018 05:33:58 GMT

try incognito mode and makesure your address is the same in your selfserve profile as it is in your creditcard.

aother oprtion is to buy a voucher from recharge.com

Re: Payment not Processing

rahmedkanak — Sat, 18 Aug 2018 05:50:39 GMT

@sunshine1 wrote:
My payment won't process...I tried a couple times with two different credit cards.
The page just sits at Please wait while your activation is being processed
I've waited like 10 minutes each try.
Am I being too impatient? Or does it take a long time for the set up to occur?

Try to use a different browser please.

Re: Payment not Processing

sunshine1 — Sat, 18 Aug 2018 06:51:56 GMT

It finally worked, but what it ended up being is it wasn't letting me set up autopay for some reason. When I took off the autopay option, it processed it right away.

Re: Payment not Processing

Luddite — Sat, 18 Aug 2018 15:39:20 GMT

@sunshine1 Now the account is active and a credit card accepted you may login and simply turn on autopay.

Re: Payment not Processing

Luddite — Sat, 18 Aug 2018 15:45:53 GMT

@mimmo wrote:
try incognito mode and makesure your address is the same in your selfserve profile as it is in your creditcard.

aother oprtion is to buy a voucher from recharge.com

Great find! 10% fee may feel a bit steep but acceptable in a pinch, and they take PayPal. Just checked their price for UK carrier and that fee is only 3%.

Re: Payment not Processing

mimmo — Sat, 18 Aug 2018 16:07:00 GMT

@Luddite from what I understand there is no tax so it could be considered actually a savings depending on your tax rate. @NDesai was the orriginal person who posted recharge.com