topic I want to shift to Public Mobile in Get Support

I want to shift to Public Mobile

zammi — Tue, 04 Jan 2022 17:37:28 GMT

I want to know how I can shift from my present operator to public mobile and keep my phone number.

Re: I want to shift to Public Mobile

Martin — Sat, 04 Apr 2015 21:51:23 GMT

Hello,

Look for PM's search engine. On the mobile version, it's identified with a magnifying glass next to it.

Enter "porting" without quotation marks, and look for the long post by Lachlan_M, a PM employee. It has all the information that you need.

If you are switching from Koodo, you may run into difficulties because Telus, Koodo and PM share the same server space.

Welcome to Public Mobile!

Re: I want to shift to Public Mobile

Martin — Sat, 04 Apr 2015 21:54:21 GMT

Regarding your number, it's most likely that you can keep it, especially if you have no unpaid bills with your current carrier.

Re: I want to shift to Public Mobile

Martin — Sat, 04 Apr 2015 22:05:43 GMT

Remember that, before porting your number to PM, you will need a PM SIM card.

Re: I want to shift to Public Mobile

Lisawang — Tue, 03 Dec 2019 15:42:38 GMT

@zammi wrote:
I want to know how I can shift from my present operator to public mobile and keep my phone number.

Re: I want to shift to Public Mobile

Anonymous — Tue, 03 Dec 2019 15:45:22 GMT

@Lisawang wrote:
@zammi wrote:
I want to know how I can shift from my present operator to public mobile and keep my phone number.

You can do this in Change Phone Number in the self-serve from almost all providers.

Re: I want to shift to Public Mobile

Triguy — Tue, 03 Dec 2019 15:48:22 GMT

You would need to purchase a PM sim and port (transfer) your current phone# over. You would need to keep your current account open with your provider during the porting process.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Re: I want to shift to Public Mobile

ashhiscock — Tue, 03 Dec 2019 15:54:19 GMT

you absolutely can.

And its very easy to do. Just Order a public mobile SIM from the site or any store that would sel them (walmart) and when you receive it, you can go online and activate. During that process it will ask if you want to transfer your number. Select Yes to this and follow the directions. i did it and the whole activation took 7 minutes

Re: I want to shift to Public Mobile

cbx4evr — Wed, 04 Dec 2019 16:32:42 GMT

This thread is only 4 1/2 years old and asks somewhat of a redundant question.

Re: I want to shift to Public Mobile

Anonymous — Wed, 04 Dec 2019 16:36:38 GMT

@cbx4evr wrote:
This thread is only 4 1/2 years old and asks somewhat of a redundant question.

If new customers find a thread and repeat the same question that the thread has then so be it. We're here to help. We can certainly inform the customer that um... read much??.. but still...