topic Re: Invalid sim error in Get Support

Invalid sim error

Gulfam — Wed, 05 Jan 2022 10:25:19 GMT

I tried to use my old sim that I used to have with public mobile and now I'm trying to use that same sim again however it keeps giving me the error invalid sim. I tried using different web browsers and even waiting 3 hours, still not working, do I have to pay 10$ again to get a new sim even though I already have one ? Seems like such a waste. Let me know.

Re: Invalid sim error

RossN — Mon, 17 Jun 2019 00:20:40 GMT

if it has been more than 90 days then yes sorry

Re: Invalid sim error

chelsealzl — Mon, 17 Jun 2019 00:40:30 GMT

Yeah as stated above, if your plan has expired and is inactive for more than 90 days, the account would be deactivated. Is that the case? Or else, regularly the time-outs should be about 1 hour.

Re: Invalid sim error

Jackhyf63 — Mon, 17 Jun 2019 01:00:30 GMT

@Gulfam Once an account is no longer active with a particular SIM, that SIM becomes spent and no longer usable for anything.

Re: Invalid sim error

geopublic — Mon, 17 Jun 2019 03:20:48 GMT

@Gulfam wrote:
I tried to use my old sim that I used to have with public mobile and now I'm trying to use that same sim again however it keeps giving me the error invalid sim. I tried using different web browsers and even waiting 3 hours, still not working, do I have to pay 10$ again to get a new sim even though I already have one ? Seems like such a waste. Let me know.

@Gulfam Previously activated sim cards cannot be used once you port out or your account is deleted you need to use a new sim and a new email and must startover like a new customer.

Re: Invalid sim error

Anonymous — Mon, 17 Jun 2019 03:27:25 GMT

@Gulfam wrote:
I tried to use my old sim that I used to have with public mobile and now I'm trying to use that same sim again however it keeps giving me the error invalid sim. I tried using different web browsers and even waiting 3 hours, still not working, do I have to pay 10$ again to get a new sim even though I already have one ? Seems like such a waste. Let me know.

It IS a total waste and rip off. Technically it would be a piece of cake. But they like the new revenue of dropping grandfathered plans and charging again for a new SIM.