topic Re: re-activation in Get Support

re-activation

Chikchat — Wed, 05 Jan 2022 10:25:10 GMT

Hi,

How much should I pay If I want to reactivated my account that was suspended about 50 days ago?

Do I have to pay back from the 1st day it was suspended or just for next 30 days from reactivation?

Thanks.

Re: re-activation

RossN — Sun, 16 Jun 2019 19:23:23 GMT

no you just pay from this day forward welcome back!!

Re: re-activation

NDesai — Sun, 16 Jun 2019 19:28:14 GMT

@Chikchat It would not make sense to pay for unused service. PM allows anyone to suspend their service for up to 90 days before you lose account and phone number associated. So, since you are within the 90 days, all you have to do is make a payment to renew your current plan for next 30 days.

Re: re-activation

geopublic — Sun, 16 Jun 2019 20:03:54 GMT

@Chikchat wrote:
Hi,

How much should I pay If I want to reactivated my account that was suspended about 50 days ago?
Do I have to pay back from the 1st day it was suspended or just for next 30 days from reactivation?

Thanks.

@Chikchat Day 1 of your plan starts the day you make payment. You only need to pay for the cost of your plan.

Re: re-activation

Chikchat — Sun, 16 Jun 2019 20:04:01 GMT

thank you for prompt answer.

Re: re-activation

selva1 — Sun, 16 Jun 2019 20:51:03 GMT

We have up to 90 days to reactivate our account and select a plan either 30 or 90 days. It is a good benefit provided by PM. I have done this and I like this option.