topic Re: Phone not working in Get Support

Phone not working

aloder — Wed, 05 Jan 2022 10:24:05 GMT

Can someone tell me how long it takes after you sign up before my phone starts working. I have signed up the payment is taken out of my account. Still no incoming calls.

Re: Phone not working

popping — Thu, 16 Aug 2018 13:24:13 GMT

@aloder wrote:
Can someone tell me how long it takes after you sign up before my phone starts working. I have signed up the payment is taken out of my account. Still no incoming calls.

Did you port your phone number when you activate your plan?

If yes, you need to wait until your number is fully ported to PM in a few hours.

You can continue to use your old SIM card until it is no longer working. Then, use your PM card and your number is fully ported.

Re: Phone not working

stonechucker — Thu, 16 Aug 2018 13:22:47 GMT

What issues are you having? Does your self-serve account show a plan that is activated, or have you not done this yet? You need to provide more information for us to determine what your issue(s) are so we can direct you further.

Normally, service is immediate, whether you're porting in a number or not. Please help us, help you.

Re: Phone not working

mimmo — Thu, 16 Aug 2018 13:22:56 GMT

If you ported use your old sim till it stops working