topic Re: Number Issue Can't Make Calls in Get Support

Number Issue Can't Make Calls

Anoori — Wed, 05 Jan 2022 10:23:47 GMT

Hi,

The number I was given on June 1st is associated with another public account and therefore, I cannot receive any calls, but I am able to make calls. Please escalate this issue and either give me a new number or another solution, thanks.

Edited by stonechucker to remove phone number.

Re: Number Issue Can't Make Calls

mojorising — Sat, 15 Jun 2019 19:45:40 GMT

Contact the modertaor team at the link below to get this solved. Maybe others will have some tips to get this solved in the meantime.

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

Re: Number Issue Can't Make Calls

computergeek541 — Sat, 15 Jun 2019 20:20:17 GMT

@Anoori wrote:
Hi,
The number I was given on June 1st is associated with another public account and therefore, I w number or another solution, thanks.

Edited by stonechucker to remove phone number.

You can change number yourself without needing to wait for moderarors. Go to selfserve.publicmobile.ca and click on the Plans and Add-ons section. From there, there is an option to choose a new phone number. Please be sure to ensure to select the correct city from which you wish to have a phone nunber for.