topic Re: refer a friend issues (due to failed port?) in Get Support

refer a friend issues (due to failed port?)

codiemaster — Wed, 05 Jan 2022 10:23:29 GMT

hi i went with a friend to wallmart to activate his publicmobile account and get an imedate sim card they activated used my number for the refer a friend thing i got the confirmation text

today i lost my bonus for this friend

i know he tried to port a number from bell and it was taking over a week so i helped him just change the number so he could abbandon the port and use service as expected as over a week was to long to wait for a number to go through

Could this effect the refer a friend bonus on my account ?

@Moderator_Team

Re: refer a friend issues (due to failed port?)

will13am — Wed, 15 Aug 2018 18:00:42 GMT

@codiemaster, generally porting does not affect the referral system. At what time did your friend activate the new account? Was it before August 9? If so, there was a bonus $25 credit for both parties. Otherwise, the referred party gets $10. The referring party only gets $1/30 days at renewal time.

The bonus referral credit referred to above is typically paid out within 72 hours of activation. Once awarded the bonus is not taken away under any circumstance.

Re: refer a friend issues (due to failed port?)

Th3Heather — Wed, 15 Aug 2018 18:38:14 GMT

My issue isn't exactly the same as this but I did receive a text informing me that i successfully referred a friend and have yet to see the credit added to my account. This text came through on August 7th.

Re: refer a friend issues (due to failed port?)

Effort — Wed, 15 Aug 2018 18:42:47 GMT

@Th3Heather wrote:
My issue isn't exactly the same as this but I did receive a text informing me that i successfully referred a friend and have yet to see the credit added to my account. This text came through on August 7th.

Did your friend activate online and has he/her received the $25 credit to their account?

Re: refer a friend issues (due to failed port?)

codiemaster — Fri, 17 Aug 2018 15:01:10 GMT

the text states your refer a friend reward will be less on your next pay,ment due date due to your friends accounts inactivity however he is still using his phone

july 8 recived the u have sucessfully refered a friend

aug 7 got the text stating that i lost my bonus due to inactivity