topic Autopay plan in Get Support

Autopay plan

Tobiee — Wed, 05 Jan 2022 10:23:02 GMT

I was charged twice for my plan and my account is on hold till June 21 2019.i want to know if u can kindly use it for my next renewal plan

Re: Autopay plan

Anonymous — Fri, 14 Jun 2019 22:15:08 GMT

@Tobiee wrote:
I was charged twice for my plan and my account is on hold till June 21 2019.i want to know if u can kindly use it for my next renewal plan

What do you mean "on hold till June 21"?

Maybe post a screen snip of your overview page so we can see what you're talking about. Blank out personal info of course.

Re: Autopay plan

chelsealzl — Fri, 14 Jun 2019 23:21:53 GMT

We are all users like you on this forum. Issues with accounts/payments are probably best dealt by @Moderator_Team . Click and send a private message to them. In your message, provide the following to verify your account:

- your full name

- mailing address with postal code

- the last 4 digits from the card used for payments

- your e-mail address

They can take up to 48 hours to respond. Good luck!