topic Re: Password Reset in Get Support

Password Reset

miken001 — Wed, 05 Jan 2022 10:21:23 GMT

Hello community,

I'm trying to reset my account password but it's telling me that it cannot verify my email on the reset password page.

any suggestions?

thanks

Re: Password Reset

dabr — Wed, 12 Jun 2019 23:05:38 GMT

@miken001 wrote:
Hello community,
I'm trying to reset my account password but it's telling me that it cannot verify my email on the reset password page.
any suggestions?
thanks

You already have posted your question and got some responses. No need to post twice.

Re: Password Reset

miken001 — Wed, 12 Jun 2019 23:08:59 GMT

Re: Password Reset

miken001 — Wed, 12 Jun 2019 23:09:55 GMT

First one didn't seem to go through but I guess it did. the public mobile website seems quite slow sometimes

Re: Password Reset

dabr — Wed, 12 Jun 2019 23:11:38 GMT

@miken001 wrote:
First one didn't seem to go through but I guess it did. the public mobile website seems quite slow sometimes

Yes sometimes it is:)

Re: Password Reset

CS_Agent — Wed, 19 Jun 2019 21:38:02 GMT

Hi Mike,

It's been a pleasure! I'm glad it worked.

Remember, we're here to help, so if you ever have any other question, don't hesitate to contact us back.

Lastly, I'd like to kindly ask you if you could fill out this short survey to evaluate the service that I provided to you: https://web.cicicresearch.com/wix/p1058825.aspx?agent=JoseH

Sincerely,
José

Public Mobile Moderator Team