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    <title>topic Re: Ported my number, Incoming is not working in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Ported-my-number-Incoming-is-not-working/m-p/263519#M220889</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/54977"&gt;@uday&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Please help, My incoming is not working&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;How long did you start the port?&amp;nbsp; It can take up to for hours.&amp;nbsp; If it is longer than that you will&amp;nbsp; need to contact the mods and while you are waiting for their reply I would put your old sim in and use it until the port has been completed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;To send a private message to a moderator &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;click this link&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;.&lt;/DIV&gt;&lt;DIV&gt;In your message please include:&lt;/DIV&gt;&lt;UL&gt;&lt;LI&gt;PM Phone Number&lt;/LI&gt;&lt;LI&gt;4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)&lt;/LI&gt;&lt;UL&gt;&lt;LI&gt;account number&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;date of birth&lt;/LI&gt;&lt;LI&gt;complete address listed on account with postal code&lt;/LI&gt;&lt;LI&gt;email address on account&lt;/LI&gt;&lt;LI&gt;most commonly called numbers&lt;/LI&gt;&lt;LI&gt;alternate number listed on the account&lt;/LI&gt;&lt;LI&gt;last payment date and amount&lt;/LI&gt;&lt;LI&gt;last 4 digits of the credit card&lt;/LI&gt;&lt;/UL&gt;&lt;LI&gt;Detailed explanation&lt;/LI&gt;&lt;/UL&gt;&lt;DIV&gt;Community Moderators are available from&amp;nbsp;Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;More info on moderators&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;</description>
    <pubDate>Sun, 12 Aug 2018 04:37:05 GMT</pubDate>
    <dc:creator>ShawnC13</dc:creator>
    <dc:date>2018-08-12T04:37:05Z</dc:date>
    <item>
      <title>Ported my number, Incoming is not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Ported-my-number-Incoming-is-not-working/m-p/263517#M220887</link>
      <description>&lt;P&gt;Please help, My incoming is not working&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 10:21:18 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Ported-my-number-Incoming-is-not-working/m-p/263517#M220887</guid>
      <dc:creator>uday</dc:creator>
      <dc:date>2022-01-05T10:21:18Z</dc:date>
    </item>
    <item>
      <title>Re: Ported my number, Incoming is not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Ported-my-number-Incoming-is-not-working/m-p/263519#M220889</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/54977"&gt;@uday&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Please help, My incoming is not working&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;How long did you start the port?&amp;nbsp; It can take up to for hours.&amp;nbsp; If it is longer than that you will&amp;nbsp; need to contact the mods and while you are waiting for their reply I would put your old sim in and use it until the port has been completed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;To send a private message to a moderator &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;click this link&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;.&lt;/DIV&gt;&lt;DIV&gt;In your message please include:&lt;/DIV&gt;&lt;UL&gt;&lt;LI&gt;PM Phone Number&lt;/LI&gt;&lt;LI&gt;4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)&lt;/LI&gt;&lt;UL&gt;&lt;LI&gt;account number&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;date of birth&lt;/LI&gt;&lt;LI&gt;complete address listed on account with postal code&lt;/LI&gt;&lt;LI&gt;email address on account&lt;/LI&gt;&lt;LI&gt;most commonly called numbers&lt;/LI&gt;&lt;LI&gt;alternate number listed on the account&lt;/LI&gt;&lt;LI&gt;last payment date and amount&lt;/LI&gt;&lt;LI&gt;last 4 digits of the credit card&lt;/LI&gt;&lt;/UL&gt;&lt;LI&gt;Detailed explanation&lt;/LI&gt;&lt;/UL&gt;&lt;DIV&gt;Community Moderators are available from&amp;nbsp;Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;More info on moderators&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;</description>
      <pubDate>Sun, 12 Aug 2018 04:37:05 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Ported-my-number-Incoming-is-not-working/m-p/263519#M220889</guid>
      <dc:creator>ShawnC13</dc:creator>
      <dc:date>2018-08-12T04:37:05Z</dc:date>
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