topic Re: data reward in Get Support

data reward

xxerinlixx — Wed, 05 Jan 2022 10:21:13 GMT

I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?

Re: data reward

mojorising — Wed, 12 Jun 2019 21:59:38 GMT

Just wait. I beieve it takes 72 hours to appear in your account.

Re: data reward

Anonymous — Wed, 12 Jun 2019 22:06:39 GMT

@xxerinlixx wrote:
I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?

As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

Re: data reward

DnG — Wed, 12 Jun 2019 23:21:15 GMT

I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

Re: data reward

DnG — Wed, 12 Jun 2019 23:22:26 GMT

@Anonymous wrote:
@xxerinlixx wrote:
I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?
As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

Re: data reward

Anonymous — Wed, 12 Jun 2019 23:30:48 GMT

@DnG wrote:
@Anonymous wrote:
@xxerinlixx wrote:
I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?
As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.
I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

Then all you can do is contact the @Moderator_Team < Click this.

Re: data reward

MandyJ — Wed, 12 Jun 2019 23:30:55 GMT

@DnG wrote:
@Anonymous wrote:
@xxerinlixx wrote:
I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?
As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.
I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

In that case, @DnG , you might need to contact a moderator. Here's the link, hopefully they can get it sorted out for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: data reward

DnG — Thu, 13 Jun 2019 03:27:06 GMT

@MandyJ wrote:
@DnG wrote:
@Anonymous wrote:
@xxerinlixx wrote:
I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?
As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.
I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...
In that case, @DnG , you might need to contact a moderator. Here's the link, hopefully they can get it sorted out for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Yes, I sent a private msg today and hope they would give me a response soon. Thank you anyway.

Re: data reward

DnG — Thu, 13 Jun 2019 03:29:32 GMT

@Anonymous wrote:
@DnG wrote:
@Anonymous wrote:
@xxerinlixx wrote:
I ordered my sim card online on June 1st and it says I have a 5G data reward if I activate it by June 16th. Do I have to do something to claim it or should I just wait?
As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.
I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...
Then all you can do is contact the @Moderator_Team < Click this.

Yes I did this afternoon and wait for their response. Thank you.