topic Re: How u do the community reward thing in Get Support

How u do the community reward thing

Joshuaf23 — Wed, 05 Jan 2022 10:20:46 GMT

How do the community reward thing message me or if need reward public mobile his good

Re: How u do the community reward thing

aip0401 — Fri, 10 Aug 2018 22:40:46 GMT

It's easy. Simply reply back to any post if you have a solution to another person's question. From what I know, the community reward is based on the amount of accepted solutions. Hope this helps!

Re: How u do the community reward thing

popping — Fri, 10 Aug 2018 22:51:10 GMT

@Joshuaf23

It is simple. Use your mobile knowledge to help PM subscribers with questions and issues. PM community forum is a user helping user system. Direct user to contact moderator team for issues can only be solved by them. Issue requires access to one's account information will require moderator team.

Welcome to PM community forum. See you arround.

Re: How u do the community reward thing

will13am — Fri, 10 Aug 2018 23:56:53 GMT

Here are relevant knowledge base articles on this topic.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Use-the-Public-Mobile-Community/ta-p/249968

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/General-Reward-Rules/ta-p/164

Re: How u do the community reward thing

dna2016 — Sat, 11 Aug 2018 02:45:32 GMT

@Joshuaf23, technically you get community rewards just by replying, and creating topics. Now if you are doing this often then you're more than likely to get something, how much depends how frequent you post. Whether you get an accepted solution or not will not change whether or not you get rewards. In essence the point of the forum is to help others in need, and also to create dialogue that will also help PM as a company. Also, since there is no brick and mortar, and no call centre, one of the best ways to get information or assistance is by asking your fellow customers, as we have all gone through similar experiences one time or another.

So just have meaningful and useful responses to other people's questions, and feel free to voice your opinions on things, you never know, it may make a difference, regardless if small or big. The more you do this, the more likely you'll earn a bigger community reward.

Re: How u do the community reward thing

jace829 — Sat, 11 Aug 2018 02:52:16 GMT

Thanks for this! I had been wondering if posts have to be accepted as solutions to be rewarded.

Re: How u do the community reward thing

MoreYummy — Sat, 11 Aug 2018 06:35:34 GMT

Basically any activities in the forum and participation is all you need, similar to other provider' forum.

Have fun!

Re: How u do the community reward thing

jace829 — Tue, 14 Aug 2018 03:29:13 GMT

That’s good to hear! I’m usually not fast or knowledgeable enough to provide the kind of timely helpful responses people tend to look for, but I try to contribute as much as I can 🙂

Re: How u do the community reward thing

will13am — Tue, 14 Aug 2018 03:46:25 GMT

@jace829 wrote:
Thanks for this! I had been wondering if posts have to be accepted as solutions to be rewarded.

There's a secret formula for calculating rewards that take into consideration accepted solutions among other things. I would not worry about stats, just participate and the stats take care of themselves.

Re: How u do the community reward thing

terrif — Mon, 03 Sep 2018 15:12:44 GMT

Agree. I try and pop onto the Community every so often and contribute on topics as much as possible. I don't worry about stats. My first month I was in the top 50%! THat means $2 off! Combined with my autopay I saved $4. I'll take it! Now I just need to work on referrals....

Re: How u do the community reward thing

shredder — Sun, 02 Dec 2018 13:15:41 GMT

terrif,

How much activity did you have in order to make the 50% level?

Re: How u do the community reward thing

RobertQc — Sun, 02 Dec 2018 13:23:05 GMT

@shredder wrote:
terrif,
How much activity did you have in order to make the 50% level?

@shredderIn August he made 11 posts, and received 13 bravo's and 0 solutions which gave him a 25% level for that month. That's about 5 minutes work for the month and rewarded him $2 in community rewards ( I know, its not about the money )

The difficulty is top 1%.

Top 5% is pretty easy.

Re: How u do the community reward thing

computergeek541 — Mon, 03 Dec 2018 01:39:24 GMT

@shredder wrote:
terrif,
How much activity did you have in order to make the 50% level?

Although you can use that for a rough idea, the amount of contribution need for each community reward level can change from month to month. Public Mobile's "secret formula" system takes cares of calculating how much to pay out and to which community members.