topic Re: Data Usage in Get Support

Data Usage

letscancelwinte — Wed, 05 Jan 2022 10:20:32 GMT

Is there a place where I can view my monthly data usage for say the last 6 months, or longer?

Re: Data Usage

mojorising — Tue, 11 Jun 2019 22:24:57 GMT

Click on "My account" at the top right hand corner and then click on "View my Usage" under account status, and then click on "data usage" to focus on the data you have used.

Re: Data Usage

dabr — Tue, 11 Jun 2019 22:28:31 GMT

@letscancelwinte wrote:
Is there a place where I can view my monthly data usage for say the last 6 months, or longer?

Log into your self-serve account and click, under 'my plan' select 'view usage' and it brings up your usage history, you can select upto 6 months to view. There it shows all your calling, texting and data usage.

Re: Data Usage

srlawren — Wed, 12 Jun 2019 00:43:46 GMT

@mojorising wrote:
Click on "My account" at the top right hand corner and then click on "View my Usage" under account status, and then click on "data usage" to focus on the data you have used.

@dabr wrote:
Log into your self-serve account and click, under 'my plan' select 'view usage' and it brings up your usage history, you can select upto 6 months to view. There it shows all your calling, texting and data usage.

@mojorising @dabr it would be very tedious to go through your usage history details and manually add up all the data events over the past several months. I'm not sure why anyone would ever want to do that!

@letscancelwinte wrote:
Is there a place where I can view my monthly data usage for say the last 6 months, or longer?

@letscancelwinte if you're looking for a summary rolled up by month then no. You'd have to manaully calculate it as noted in the above quoted responses. Which would be painful.

Re: Data Usage

dabr — Wed, 12 Jun 2019 16:41:22 GMT

@srlawren I absolutely agree, the PM usage page is not the most user friendly. It doesn't look like it's been updated for a long time either.

Re: Data Usage

stonechucker — Wed, 12 Jun 2019 19:47:48 GMT

@dabr wrote:
@mojorising @dabr it would be very tedious to go through your usage history details and manually add up all the data events over the past several months. I'm not sure why anyone would ever want to do that!

@srlawren I absolutely agree, the PM usage page is not the most user friendly. It doesn't look like it's been updated for a long time either.

Most likely, never will be.

Re: Data Usage

geopublic — Wed, 12 Jun 2019 19:53:39 GMT

@letscancelwinte wrote:
Is there a place where I can view my monthly data usage for say the last 6 months, or longer?

@letscancelwinte For longer than six months the answer is no. The best way to do this would be to sync you data usage app on your phone with your renewal date and monitor and document your usage that way. Trying to do it using selfserve is brutal.