topic Re: Just have to say in Get Support

Just have to say

Rascal — Wed, 05 Jan 2022 10:19:36 GMT

We recently switched to Public Mobile for the lower rates, unlimited minutes and Canada-wide talk. We weren't really looking for more data, but our data package was also increased due to Public's great offers. We just spent a week in a fairly remote area and I have to say how much we appreciated:

no zones
good phone service
great Internet connection
more data (used video chat while we were there and still had data to spare)

The previous times we spent at that location, we could barely get a signal, let alone do a video chat! We would have to go outside the building, stand on the deck and hold our phone high in the air, and sometimes that didn't even work. Not anymore. Thanks, Public Mobile for the excellent service AND the cheaper rates and rewards. We are loving it!

Re: Just have to say

Rascal — Thu, 09 Aug 2018 16:32:46 GMT

Oh yes, AND the free long distance. We couldn't even call home from there before without paying long distance charges. We just keep saving money!!

Re: Just have to say

Wonder_why — Thu, 09 Aug 2018 16:34:48 GMT

Welcome to PM @Rascal you will ❤️ PM ,we have good community here, you can get help from us.

Re: Just have to say

Dunkman — Thu, 09 Aug 2018 16:35:54 GMT

Welcome to Public Mobile. That is great news that you having an excellent experience with Public mobile. Enjoy the rest of the summer!

Re: Just have to say

ShawnC13 — Thu, 09 Aug 2018 16:45:23 GMT

@Rascal wrote:
We recently switched to Public Mobile for the lower rates, unlimited minutes and Canada-wide talk. We weren't really looking for more data, but our data package was also increased due to Public's great offers. We just spent a week in a fairly remote area and I have to say how much we appreciated:
no zones
good phone service
great Internet connection
more data (used video chat while we were there and still had data to spare)
The previous times we spent at that location, we could barely get a signal, let alone do a video chat! We would have to go outside the building, stand on the deck and hold our phone high in the air, and sometimes that didn't even work. Not anymore. Thanks, Public Mobile for the excellent service AND the cheaper rates and rewards. We are loving it!

Great to hear and thank you for sharing your positive experience. As everyone knows the majority of people will only post when there is an issue so it can look like a system is heavily flawed. It is hard to explain to people how many people are happy and experience no issues at all so to take the time to post a postive review is a great thing. Welcome to the PM community and continue to enjoy the PM experience.

Re: Just have to say

dna2016 — Thu, 09 Aug 2018 17:14:46 GMT

Hi @Rascal,

Welcome to PM, thanks for sharing your awesome early experience with the PM service. As I was reading your comments I thought you would also mention how you would have to stand on your balcony with an antenna in one hand and your cell phone in the other, lol. Ya PM provides great service (thanks to Telus buying PM a couple years ago), and once you start seeing your price drop due to the rewards you'll start to wonder why you didn't join PM sooner. Such a simple service to understand, not like those other providers with zone restrictions that just make things confusing. Now I don't need to buy those calling cards, or pay long distance charges like you mentioned.

Re: Just have to say

daredogg — Thu, 09 Aug 2018 17:20:16 GMT

@Rascal wrote:
Oh yes, AND the free long distance. We couldn't even call home from there before without paying long distance charges. We just keep saving money!!

...and the longer you stay, you'll keep saving more money! I've been here 2 years now, so I'm now receiving $3 off my bill every 30 days. You can save a maximum of $5 every 30 days with the loyalty reward once you've been here 4 years + 1 month. And... if you refer enough people and participate in the Community, there's potential to get your bill to $0!

Re: Just have to say

PJC — Thu, 09 Aug 2018 17:22:47 GMT

Welcome aboard @Rascal!

It's a nice change of sight, seeing these type of posiitive topics as people that are happy with the service will rarely take the time to come to the community and post about it, so all we get are the posters with issues!

Re: Just have to say

jace829 — Thu, 09 Aug 2018 18:32:41 GMT

Another happy PM customer here. Just joined PM yesterday and I'm already delighted at the savings compared with my last two providers!

Re: Just have to say

Rascal — Thu, 09 Aug 2018 19:49:19 GMT

No kidding. I haven't even been a customer for a full month, and I have already earned $8.00 in rewards. This is great!

Re: Just have to say

Good1 — Fri, 10 Aug 2018 11:13:46 GMT

@ShawnC13 wrote:
@Rascal wrote:
We recently switched to Public Mobile for the lower rates, unlimited minutes and Canada-wide talk. We weren't really looking for more data, but our data package was also increased due to Public's great offers. We just spent a week in a fairly remote area and I have to say how much we appreciated:
no zones
good phone service
great Internet connection
more data (used video chat while we were there and still had data to spare)
The previous times we spent at that location, we could barely get a signal, let alone do a video chat! We would have to go outside the building, stand on the deck and hold our phone high in the air, and sometimes that didn't even work. Not anymore. Thanks, Public Mobile for the excellent service AND the cheaper rates and rewards. We are loving it!
Great to hear and thank you for sharing your positive experience. As everyone knows the majority of people will only post when there is an issue so it can look like a system is heavily flawed. It is hard to explain to people how many people are happy and experience no issues at all so to take the time to post a postive review is a great thing. Welcome to the PM community and continue to enjoy the PM experience.

So true. I am also a happy PM customer with no issues to report. Everything is smooth. The service is very consistant. Thank you, PM. 🙂

Re: Just have to say

GreatCanadian — Fri, 10 Aug 2018 11:23:27 GMT

Awesome to hear these great comments about the benefits of Public Mobile. I am on a $40 4.5 GB plan with Canada-wide calling, global texting, call display. I am with PM about 8 months, and have had 8 months of trouble-free service. After my community rewards, autopay discount, and referrals, my payment yesterday was $9. As long as Public Mobile exists, and has reasonable plans and service, I will be a customer!!

Re: Just have to say

jace829 — Sun, 12 Aug 2018 15:30:08 GMT

Wow just $9? I have to work harder on my referrals and community rewards!

Re: Just have to say

jclaydon2018 — Sun, 12 Aug 2018 20:10:18 GMT

Telus is one of the best networks in Canada. Everyone i have ever talked to is always raving about how they can get a signal in a place that had crappy reception with a different network. Of course it helps that there is a cell tower less than 1 mile away from where i live *lol*

So far i've also noticed, despite being less than a week, that EVERY single issue and concern i've had, positive or negative, has been responded to which I do definately appreciate.

thanks everyone

-James

Re: Just have to say

Rascal — Sun, 12 Aug 2018 21:28:19 GMT

I agree @jclaydon2018. I have had every issue addressed quickly and satisfactorily. I am very pleased with the service at PM.

Re: Just have to say

bilal684 — Mon, 13 Aug 2018 00:10:46 GMT

pm service has always been excellent, thanks to telus who bought it. Amazing service here in Montreal

Re: Just have to say

luke11992 — Sat, 18 Aug 2018 00:18:15 GMT

I'll add onto the bandwagon of happy PM customers, lol. I'm surprised I'd never even heard of PM until last November, before joining in December. Ever since I've told everyone that's willing to listen about PM

Re: Just have to say

terrif — Mon, 03 Sep 2018 15:07:44 GMT

Glad you hear you are also a happy PM customer! I too need to work on my referrals.

Re: Just have to say

snoopkitten420 — Sun, 28 Oct 2018 19:26:14 GMT

Public Mobile is such a great carrier to be on! I'm so happu\y that I'll never have to worry about being able to afford my plan every month! ANNNNND.... I'm not being ripped off or given barely anything for the price I'm paying. 😄

Now... I'm just trying to convice my boyfriend to also switch from Telus to Public Mobile. 😛