topic Re: *5555 in Get Support

*5555

Anonymous — Wed, 05 Jan 2022 10:19:19 GMT

So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.

Anyway...

I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.

I try the same thing with the spouses iphone on Telus and no problem.

Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.

But...um...shouldn't *5555 be available to all providers' customers?

@CS_Agent

Re: *5555

Geezer — Thu, 09 Aug 2018 02:43:39 GMT

I guess you will have to use 1-800-663-5555.

Re: *5555

Anonymous — Fri, 10 Aug 2018 04:01:09 GMT

Ok. So I finally dug up this that the apparently now retired @Jeremy_M administered and user @s2scotty helped manage. That user hasn't posted since April so I don't know if he's (she's, it's, they're) still around.

It seems these kinds of codes need to be added into the system and that they're not universal.

I didn't know that.

I don't know who took over the role that Jeremy_M had here but maybe he might see this and make something happen.

Re: *5555

Jorno — Thu, 09 Aug 2018 08:31:04 GMT

@Anonymous, thank you for bringing attention to this issue. I live in BC as well and fully expected the *5555 service to report wildfires would work on Public Mobile.

@Brooke_C, please fix this issue ASAP!

Re: *5555

srlawren — Thu, 09 Aug 2018 17:02:35 GMT

@Alan_K also bringing this to your attention. Please and thank you!

Re: *5555

Alan_K — Thu, 09 Aug 2018 18:34:44 GMT

Thanks @Anonymous, this is definitely important. I am looking into this and will get back to you with an update.

Re: *5555

s2scotty — Thu, 09 Aug 2018 21:21:40 GMT

@s2scotty is still here. I built up the *list,,, dunno what Jeremy had to do, or continue to do.

*MTP (Toronto Police), and *OPP, works here in Ontario as of three days ago.

Re: *5555

Jorno — Thu, 30 Aug 2018 07:20:55 GMT

@Alan_K, any update? Sadly, BC is still burning.

Re: *5555

Alan_K — Thu, 30 Aug 2018 13:38:35 GMT

@Jorno wrote:

@Alan_K, any update? Sadly, BC is still burning.

@Jorno I didn't forget, the shortcode is scheduled to be added in early September - mid September will update again when it is enabled.

Re: *5555

Alan_K — Fri, 19 Oct 2018 14:09:08 GMT

@Anonymous wrote:

So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.

Anyway...

I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.

I try the same thing with the spouses iphone on Telus and no problem.

Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.

But...um...shouldn't *5555 be available to all providers' customers?

@CS_Agent

*5555 is added for Public Mobile as of October 15th - sorry for the delay!

Re: *5555

ShawnC13 — Fri, 19 Oct 2018 14:11:39 GMT

@Alan_K wrote:
@Anonymous wrote:
So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.
Anyway...
I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.
I try the same thing with the spouses iphone on Telus and no problem.
Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.
But...um...shouldn't *5555 be available to all providers' customers?

@CS_Agent
*5555 is added for Public Mobile as of October 15th - sorry for the delay!

Hey better late than never. We will be ready for next year!! Thank you for keeping us updated!!

Re: *5555

Anonymous — Fri, 19 Oct 2018 14:11:43 GMT

@Alan_K wrote:
@Anonymous wrote:
So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.
Anyway...
I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.
I try the same thing with the spouses iphone on Telus and no problem.
Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.
But...um...shouldn't *5555 be available to all providers' customers?

@CS_Agent
*5555 is added for Public Mobile as of October 15th - sorry for the delay!

Thank you.