topic Re: bonus 5g data( x2): can it be used on 1 sim card in Get Support

bonus 5g data( x2): can it be used on 1 sim card

axk165 — Wed, 05 Jan 2022 10:19:11 GMT

I bought 2 sim cards to take advantage of the 5g bonus data( to be activated by June 16)

i intent to use both cards

my question is: can i use the 5 g dta( x2) on just the one sim card?

if so, how do i do this ?

or is it 5g per sim card?

thanks

Agatha

Edit:. Personnel information redacted by will13am. Please do not post personal information on the public forum.

2nd Edit: Post moved to Getting Started as not a retail issue. stonechucker.

Re: bonus 5g data( x2): can it be used on 1 sim card

RossN — Mon, 10 Jun 2019 15:56:33 GMT

no 1 5g per sim

Re: bonus 5g data( x2): can it be used on 1 sim card

will13am — Mon, 10 Jun 2019 15:56:59 GMT

@axk165 , the data bonus is issued to each account. Usage transfer between accounts is not possible.

Re: bonus 5g data( x2): can it be used on 1 sim card

Anonymous — Mon, 10 Jun 2019 16:00:19 GMT

@axk165 wrote:
Hi
I bought 2 sim cards to take advantage of the 5g bonus data( to be activated by June 16)

i intent to use both cards

my question is: can i use the 5 g dta( x2) on just the one sim card?
if so, how do i do this ?

or is it 5g per sim card?

thanks
Agatha

Edit:. Personnel information redacted by will13am. Please do not post personal information on the public forum.

If you bought them at the same time in one order then only one of them would be eligible for the promo. If you made two separate purchases then you could always hotspot between the two separate accounts.

As already mentioned though....

Re: bonus 5g data( x2): can it be used on 1 sim card

axk165 — Mon, 10 Jun 2019 16:01:06 GMT

thanks for the quick reply

Can this bonus be used on the $15 plan?

Re: bonus 5g data( x2): can it be used on 1 sim card

RossN — Mon, 10 Jun 2019 16:02:14 GMT

no sorry 25 and up

Re: bonus 5g data( x2): can it be used on 1 sim card

axk165 — Mon, 10 Jun 2019 16:03:14 GMT

thanks!!

i am impressed at your quck responses

Re: bonus 5g data( x2): can it be used on 1 sim card

geopublic — Mon, 10 Jun 2019 16:03:56 GMT

@axk165 wrote:
thanks for the quick reply

Can this bonus be used on the $15 plan?

@axk165 Yes, if you switch to the $15 plan you will still be able to use it because the add-on is associated with the account and not the plan.

Re: bonus 5g data( x2): can it be used on 1 sim card

Anonymous — Mon, 10 Jun 2019 16:05:20 GMT

@axk165 wrote:
thanks!!
i am impressed at your quck responses

Don't let anybody tell you there's no support here.

Sure, account issues and deep technical problems may take a while...

Re: bonus 5g data( x2): can it be used on 1 sim card

RossN — Mon, 10 Jun 2019 16:10:03 GMT

please be aware that you cannot sign up for the 15 dollar plan it must be 25 or higher but you can change it for you second month if you like

Re: bonus 5g data( x2): can it be used on 1 sim card

popping — Mon, 10 Jun 2019 16:33:49 GMT

@axk165

Each account will get its own 5GB bonus.

PM prepaid does not have sharing plan similar to the Big-3 sharing/family plan with multiple SIM sharing plan feature.

Re: bonus 5g data( x2): can it be used on 1 sim card

RossN — Mon, 10 Jun 2019 16:40:57 GMT

not sure if it was mentioned but each of your sim purchases had to be on different emails or only one will qualify for your bonus 5gb you may possibly get help from a moderator with the other sign up to qualify. good luck

Re: bonus 5g data( x2): can it be used on 1 sim card

tabi159w — Mon, 10 Jun 2019 19:22:30 GMT

You can activate with $25 plan for your first month and then switch to the $15 plan in your second month, but in order to get the 5GB add-on you have to start with a ready-made plan that is $25 or up.

Re: bonus 5g data( x2): can it be used on 1 sim card

bchow — Mon, 10 Jun 2019 23:18:11 GMT

@axk165 The short answer is no. The long answer is yes but you need to switch the SIM card after one SIM runs out. Remember the 5G bonus data does not expire.

Enjoy

Re: bonus 5g data( x2): can it be used on 1 sim card

RossN — Mon, 10 Jun 2019 23:21:51 GMT

are you serious?

Re: bonus 5g data( x2): can it be used on 1 sim card

bchow — Mon, 10 Jun 2019 23:24:19 GMT

Assuming you activated the 2x SIMs separately and got the data which is marked as an addon. It will be available until it has been used up. Therefore, just keep one SIM around until you used one up then insert the other SIM.

Re: bonus 5g data( x2): can it be used on 1 sim card

ShawnC13 — Mon, 10 Jun 2019 23:30:18 GMT

@bchow wrote:
Assuming you activated the 2x SIMs separately and got the data which is marked as an addon. It will be available until it has been used up. Therefore, just keep one SIM around until you used one up then insert the other SIM.

The bonus goes to the accounts created with the sims based on the email used to order the sim. So you would only be eligible for one 5gb bonus