topic Re: activate cellular network for voice calls in Get Support

activate cellular network for voice calls

Tims — Wed, 05 Jan 2022 10:17:52 GMT

Hi,

I am new, to this community, I have activated, the phone, with new number.

BUT, a get this message: "cellular network not available for voice calls"

I need to fix this.

How to activate cellular network for voice calls?

Thanks,

Tims

Re: activate cellular network for voice calls

Anonymous — Sun, 09 Jun 2019 14:49:29 GMT

@Tims wrote:
Hi,
I am new, to this community, I have activated, the phone, with new number.
BUT, a get this message: "cellular network not available for voice calls"
I need to fix this.
How to activate cellular network for voice calls?

Thanks,
Tims

Did you check your phones compatibility on your way in? What exact make/model phone is it? Where is it from?

Re: activate cellular network for voice calls

Tims — Sun, 09 Jun 2019 14:56:14 GMT

Hi,

my phone is a moto g6

Tims.

Re: activate cellular network for voice calls

Anonymous — Sun, 09 Jun 2019 15:00:20 GMT

@Tims wrote:
Hi,
my phone is a moto g6

Tims.

Should be fine. Try restart.

Try the SIM in another unlocked phone. Try a known working SIM in this phone.

Re: activate cellular network for voice calls

Dunkman — Sun, 09 Jun 2019 15:01:19 GMT

@Tims

Your phone should be compatible with Public mobile.

https://www.gsmarena.com/motorola_moto_g6-9000.php

Can you try your Sim card in another phone to determine whether hardware issue versus PM service issue?

Have you rebooted the phone? You could try a network reset.

Re: activate cellular network for voice calls

Tims — Sun, 09 Jun 2019 15:07:04 GMT

Hi,

Thanks, alot,

all - I did was to restart, the phone.

And it started to ring, - old calls,

And I am able to call out.