topic Re: Inquiry On The $15 Plan in Get Support

Inquiry On The $15 Plan

HereYouFixIt — Wed, 05 Jan 2022 10:17:34 GMT

Hello fellow PbMob users and a big thanks to anyone who answers my questions. I should tell you all now that I do not get to login to this website everyday so sorry for late replys.

https://www.publicmobile.ca/en/bc/plans/15for250MB-3Gspeed

I was wondering about the plan in the above mentioned website. Can anyone please tell me:

1. How much do I have to pay if I go over my 100 minutes?

2. Can I get unlimited or more minutes when using this plan for a small extra fee?

3. I have had plans in the past that have said that I have unlimited photo messaging in the past but they seemed to always not send messages when they contained a picture. Why does this happen? What can I do if I experience the same thing when I register for this plan?

4. How do I opt out of the autopay?

5. In what ways can I go about paying for my plan on a monthly basis if I am not AutoPay? In person? By phone? By email?

6 What are the charges other than GST and HST, shipping, and handling ( 😜 im kidding) for paying for this plan? Do I get charged to pay for this plan by email or by phone or in person and what is added the cost of each method?

Re: Inquiry On The $15 Plan

Dunkman — Sun, 09 Jun 2019 03:01:51 GMT

@HereYouFixIt

You do not have to pay extra at all. Your phone just stops working when your 100 minutes are up. No extra charges or overages with Public mobile. When you use up something like minutes or data, it just stops.

The good news is that there is a recent new add on, 500 Canada wide minutes for $5. This add on does not expire and the unused minutes do roll over to the next month. A cheap way to increase your minutes.

Re: Inquiry On The $15 Plan

hairbag1 — Sun, 09 Jun 2019 03:07:23 GMT

@HereYouFixIt wrote:
Hello fellow PbMob users and a big thanks to anyone who answers my questions. I should tell you all now that I do not get to login to this website everyday so sorry for late replys.

https://www.publicmobile.ca/en/bc/plans/15for250MB-3Gspeed

I was wondering about the plan in the above mentioned website. Can anyone please tell me:
1. How much do I have to pay if I go over my 100 minutes?

Nothing. Once you reach your limit of calls, the calling portion will stop. You won't be able to place a call until the plan renews...or you get one of the inexpensive 500 minute Add-on for $5. Those minutes don't expire at the end of 30 days but roll over til used up.

Log into My Account / Data and Add-ons/ Purchase Add-ons. Under the "Talk", find the 500 minutes for $5.00. Make sure you have the $5 in Available Funds.

Re: Inquiry On The $15 Plan

geopublic — Sun, 09 Jun 2019 03:04:46 GMT

@HereYouFixIt wrote:
Hello fellow PbMob users and a big thanks to anyone who answers my questions. I should tell you all now that I do not get to login to this website everyday so sorry for late replys.

https://www.publicmobile.ca/en/bc/plans/15for250MB-3Gspeed

I was wondering about the plan in the above mentioned website. Can anyone please tell me:
1. How much do I have to pay if I go over my 100 minutes?

@HereYouFixIt There aren't any extra charges with public mobile. Once you go over you can't make anymore calls. You can buy a 500 minute calling addon add $5 that lasts until you use them all up to act as a backup when you go over your 30 day minute allotment.

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 03:06:14 GMT

Thank you I will consider this.

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 03:07:28 GMT

Thank you. Please tell me how can I go about reading about this 5$ add on? How can I register to pay for the 5$ add on?

Re: Inquiry On The $15 Plan

geopublic — Sun, 09 Jun 2019 03:11:37 GMT

@HereYouFixIt wrote:
Thank you. Please tell me how can I go about reading about this 5$ add on? How can I register to pay for the 5$ add on?

@HereYouFixIt Just scroll down the Public Mobile plans page on their main website the addons addons are also listed there.

Re: Inquiry On The $15 Plan

Dunkman — Sun, 09 Jun 2019 03:12:13 GMT

@HereYouFixIt

Here are some threads about the new minute add on and how to purchase add ons.

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Oh-my-God-Crazy-New-Add-on-5-for-500-minutes-Canada-Wide/m-p/375801#M45037

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22572

Re: Inquiry On The $15 Plan

hairbag1 — Sun, 09 Jun 2019 03:33:05 GMT

@HereYouFixIt wrote:
Hello fellow PbMob users and a big thanks to anyone who answers my questions. I should tell you all now that I do not get to login to this website everyday so sorry for late replys.

https://www.publicmobile.ca/en/bc/plans/15for250MB-3Gspeed

I was wondering about the plan in the above mentioned website. Can anyone please tell me:

1. How much do I have to pay if I go over my 100 minutes? Nothing
2. Can I get unlimited or more minutes when using this plan for a small extra fee? Yes...500 minutes for $5 ; 200 minutes US / Canada for $8; 400 minutes to Canada / US / limited international countries for $15.
3. I have had plans in the past that have said that I have unlimited photo messaging in the past but they seemed to always not send messages when they contained a picture. Why does this happen? What can I do if I experience the same thing when I register for this plan?
4. How do I opt out of the autopay? Turn OFF Autopay; or Remove cc from your account but you'll lose the Autopay Reward
5. In what ways can I go about paying for my plan on a monthly basis if I am not AutoPay? In person? By phone? By email? Buy a voucher at retail level then call *611 to renew plan with voucher. You can also manually add $$ from your cc to your Available Funds for renewal.
6 What are the charges other than GST and HST, shipping, and handling ( 😜 im kidding) for paying for this plan? Do I get charged to pay for this plan by email or by phone or in person and what is added the cost of each method? You pay up front as per last question. If you don't pay, the account expires. After 90 days of expired plan, the account and number is closed for good.

Re: Inquiry On The $15 Plan

Anonymous — Sun, 09 Jun 2019 03:28:04 GMT

@HereYouFixIt wrote:
Hello fellow PbMob users and a big thanks to anyone who answers my questions. I should tell you all now that I do not get to login to this website everyday so sorry for late replys.

https://www.publicmobile.ca/en/bc/plans/15for250MB-3Gspeed

I was wondering about the plan in the above mentioned website. Can anyone please tell me:

1. How much do I have to pay if I go over my 100 minutes?
2. Can I get unlimited or more minutes when using this plan for a small extra fee?
3. I have had plans in the past that have said that I have unlimited photo messaging in the past but they seemed to always not send messages when they contained a picture. Why does this happen? What can I do if I experience the same thing when I register for this plan?
4. How do I opt out of the autopay?
5. In what ways can I go about paying for my plan on a monthly basis if I am not AutoPay? In person? By phone? By email?
6 What are the charges other than GST and HST, shipping, and handling ( 😜 im kidding) for paying for this plan? Do I get charged to pay for this plan by email or by phone or in person and what is added the cost of each method?

1. You don't.

2. These are the add-ons already mentioned. Find them on the Plans page.

3. Cell data mode has to be on to send and receive photo messages

4. By not opting in. But why wouldn't you? It's an easy 2 bucks.

5. You can buy vouchers to put into your account either by the automated phone system or online in the self-serve. You can also use prepaid "credit" card giftcards to enable autopay if you don't have an actual real credit card. You can use a bank Visa Debit card.

6. There are no other payment options other than voucher and cards and these payment methods don't charge anything extra (other than taxes as you said).

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 18:02:03 GMT

Can you please tell me about cell data mode? Cell data mode is the mode that is on when I have my 3G/4G data paid and it is up and running? Also each message containing a picutre uses some data right?

Re: Inquiry On The $15 Plan

Anonymous — Sun, 09 Jun 2019 18:04:19 GMT

@HereYouFixIt wrote:
Can you please tell me about cell data mode? Cell data mode is the mode that is on when I have my 3G/4G data paid and it is up and running? Also each message containing a picutre uses some data right?

It's the internet connection for when you are not on a wifi network. It's the one you need to pay for.

MMS or picture messaging needs data to be on but it doesn't consume it from your bucket of paid data.

Re: Inquiry On The $15 Plan

RossN — Sun, 09 Jun 2019 18:11:43 GMT

as long as your data is enabled you can text pictures it does not use your data bucket I should add that while your data is on, other background apps will chew through your 250 mb so be aware of that

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 18:31:34 GMT

Thanks very much for all the help. One more question, after I opt into AUTOPAY how many months before I can opt out?

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 18:32:36 GMT

Can you please tell me if I have to pay extra when these apps go over my data without my knowledge?

Re: Inquiry On The $15 Plan

Anonymous — Sun, 09 Jun 2019 18:36:05 GMT

@HereYouFixIt wrote:
Can you please tell me if I have to pay extra when these apps go over my data without my knowledge?

You can opt out of autopay whenever you like. Again...why would you?

As we've answered you in your other threads...there are no overage/extra/surprise charges here.

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 19:37:38 GMT

So if I opt out of the autopay option 5 days after having had paid do I then lose the 250Mb for the next 25 days of that month? Or is it for all 30 days of the next month when I do not pay Auto Pay?

Re: Inquiry On The $15 Plan

RossN — Sun, 09 Jun 2019 19:43:07 GMT

no you already paid for that cycle so you dont lose it

Re: Inquiry On The $15 Plan

Anonymous — Sun, 09 Jun 2019 19:51:55 GMT

@HereYouFixIt wrote:
So if I opt out of the autopay option 5 days after having had paid do I then lose the 250Mb for the next 25 days of that month? Or is it for all 30 days of the next month when I do not pay Auto Pay?

If you have a credit card or a "credit" card gift card or a Visa Debit card (apparently Mastercard Debit works too) you can get set up on autopay. But you don't *have* to actually trigger the charge. You can put money into your account using vouchers or manually paying from the registered card. And still get the $2 reward anyway.

Re: Inquiry On The $15 Plan

HereYouFixIt — Sun, 09 Jun 2019 19:55:56 GMT

OK now please tell me how to pay online and how to opt into Auto Pay online I have been looking for these two things for the last forever and I cant find them!!!!