topic Re: Lock Out in Get Support

Lock Out

philbrook10 — Wed, 05 Jan 2022 10:15:04 GMT

I am lock out of my account ,i cannot remember my security questions or passwords.

What do i need to do ?

Re: Lock Out

LovesToPM — Thu, 06 Jun 2019 16:13:48 GMT

@philbrook10 wrote:
I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?

Send a private message to moderator team for help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Their response time can vary. Read more about Moderator Team here

Re: Lock Out

duffer900 — Thu, 06 Jun 2019 16:11:40 GMT

@philbrook10 wrote:
I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?

If you cannot recall any of the "password reset" security questions, you will need to contact the moderators so they can verify who you are....

here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.

Re: Lock Out

cavemantoronto — Thu, 06 Jun 2019 19:28:26 GMT

@philbrook10 wrote:
I am lock out of my account ,i cannot remember my security questions or passwords.
What do i need to do ?

Lockout is temporary. If you find your password written down somewhere, you can try again after one hour. Else you have to contact mods like others said to reset.