topic Re: payment in Get Support

payment

arnnee1112 — Wed, 05 Jan 2022 10:11:59 GMT

Greetings,

My credit card had expired and now has been renewed. I changed the expiry date but the transaction is not going through. Any suggestions?

NDesai — Fri, 27 Jul 2018 15:51:05 GMT

@arnnee1112 Try removing the existing card and add your new card using incognito/private browsing mode.

arnnee1112 — Fri, 27 Jul 2018 15:53:32 GMT

I tried that but it didn't work:( the transaction isn't going through.

Anonymous — Fri, 27 Jul 2018 16:02:38 GMT

No you can't just changed the expiry date.

First you have to removing the existing card and add your new credit card

You have to Re-enter credit card information .

Like your name and credit card number and expiry date.

( try it different browser internet )

Good Luck

arnnee1112 — Fri, 27 Jul 2018 16:07:08 GMT

yeah, I re-entered my personal information by removing it but it still doesn't work. I will try it on a different browser.

Thank you

Anonymous — Fri, 27 Jul 2018 16:20:11 GMT

try to log out from your account and close all browser internet

after 5 mint login.

and if you dont working you need send a private message to Click here

In your message put it, please include.

- your account number

- your phone number

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

Good Luck