topic Re: LG G5 in Get Support

LG G5

us-gecho18 — Wed, 05 Jan 2022 10:11:46 GMT

Hi! I have LG G5. Data is not working since I bought the SIM...

Re: LG G5

Dunkman — Sun, 02 Jun 2019 13:44:20 GMT

@us-gecho18

A few things that you can try:

1. Check APN settings

https://apn-canada.gishan.net/en/apn/public-mobile

2. Network reset your phone

3. Factory reset your phone (back up information) - according to PM website, some LG phones need factory reset for data to work.

Re: LG G5

PM100 — Sun, 02 Jun 2019 14:05:57 GMT

Nice clear options are given above...excellent.

If it does turn out to be an LG G5 issue then there are some old threads below with more details than you probably want but might still give guidance:

https://productioncommunity.publicmobile.ca/t5/Discussions/Not-mobile-data-on-LG-g5/m-p/142569#M45821

https://productioncommunity.publicmobile.ca/t5/Getting-Started/No-Data-on-LG-G5-switched-from-Telus/m-p/142531/highlight/true#M24469

Re: LG G5

mynewhome — Sun, 02 Jun 2019 15:39:56 GMT

these settings worked for me on my LG G5:

https://apn-canada.gishan.net/en/apn/public-mobile/lg-g5-se

on your phone goto

settings

mobile networks

access point names