topic Change plan in Get Support

Change plan

Litono — Wed, 05 Jan 2022 10:09:51 GMT

Hi,

Why I have changed my plan but after confirm the status of plan still remsin unchange?

thank you

Re: Change plan

GinYVR — Fri, 31 May 2019 22:06:08 GMT

@LitonoCan you provide us with a screenshot? Dd you click on change the plan on the next renew cycle or did you want to forfeit your current month and start immediately?

Re: Change plan

dabr — Sat, 01 Jun 2019 01:03:31 GMT

@Litono wrote:
Hi,
Why I have changed my plan but after confirm the status of plan still remsin unchange?
thank you

Changing a plan is a two step process, first add the required funds into your account and then select the plan you wish to change to.

Just be aware if you change your plan then you lose any of the features remaining in your current plan.