Account Suspended

jeffchampion — Wed, 05 Jan 2022 10:09:13 GMT

Hi,

I just activated my public mobile sim and choose $40 minutes and put the $43 top up card today and its saying my account is suspended and my plan is expired

Re: Account Suspended

ShawnC13 — Sat, 21 Jul 2018 18:52:48 GMT

@jeffchampion wrote:
Hi,

I just activated my public mobile sim and choose $40 minutes and put the $43 top up card today and its saying my account is suspended and my plan is expired

So you do not have any service right now? You should contact the mods if you just signed up and have no service.

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Re: Account Suspended

NDesai — Sat, 21 Jul 2018 19:11:53 GMT

@jeffchampion If you just activated, I am not sure why your account would be suspended. When you login to your self-serve account, do you see $43 account balance? What plan do you have?

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Account Suspended

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Re: Account Suspended