topic Re: Suspension in Get Support

Suspension

Tater — Wed, 05 Jan 2022 10:09:06 GMT

What is the longest period allowed to put a call on suspension before losing the account & phone #?

Re: Suspension

computergeek541 — Thu, 30 May 2019 21:13:30 GMT

@Tater wrote:
What is the longest period allowed to put a call on suspension before losing the account & phone #?

You need to activate a plan before 90 days of suspension.

Re: Suspension

Anonymous — Thu, 30 May 2019 21:31:25 GMT

@Tater wrote:
What is the longest period allowed to put a call on suspension before losing the account & phone #?

There have been reports of calls getting dropped when they get to 2 hours. So I guess if you're going to put someone on hold (suspension) it'll drop it after 2 hours. 🙂

An account has to be suspended/unpaid for 90 days before it and the phone number get deactivated.

Re: Suspension

sunmobile — Thu, 30 May 2019 22:51:08 GMT

Account must be active once within the 90days stalling period suggest to downgrade your plan while keeping account active

reminder once downgraded you lost all your last plan features

Re: Suspension

Peterajsmith — Fri, 31 May 2019 00:14:40 GMT

90 days

Re: Suspension

amasood — Fri, 31 May 2019 00:22:30 GMT

90 days before suspension