topic SIM - Network Connection in Get Support

SIM - Network Connection

brilliantstrike — Wed, 05 Jan 2022 10:08:58 GMT

I purchased a Public Mobile SIM from a local retailer but, after porting my phone number from a corporate TELUS account and activating a new PM account last night, the SIM will not connect to a network from my iPhone 8.

Re: SIM - Network Connection

GinYVR — Thu, 30 May 2019 18:36:06 GMT

@brilliantstrike Try a "Reset All Settings" via Settings -> General -> Reset.

Contact the @Moderator_Team by clicking on the envelope icon on the top right hand corner

There seems to be quite a few issues with activations lately.. Good luck. I hope you have a spare SIM card in the interim.

Re: SIM - Network Connection

brilliantstrike — Thu, 30 May 2019 18:57:37 GMT

@GinYVR Thank you, this worked! Which is good, because I returned the corporate SIM.

Re: SIM - Network Connection

amasood — Thu, 30 May 2019 19:11:59 GMT

Hi,

you should try hard resetting your phone By holding the up volume button and the power button! Also, try taking your sim out and putting it back in. Hope it helps